Admin/Customer Service Job Seekers

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Admin/Customer Service Professionals

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Lorraine

Location: Belrose

Sector: Administration | Customer Service | Reception

Personal Impression: Lorraine is very well presented, articulate and has a positive and friendly nature, she has a warm and engaging personality.

Job Skills and Experience: Lorraine is a results-driven professional with comprehensive experience in fashion retail and wholesale, she has honed critical skills in customer service, logistics, product development, and buying. In her most recent role as a Merchandise Assistant her role included assisting in planning and executing seasonal buys, supported product selection, and managed product collection phasing. Prior to this, she worked as a Logistics & Order Entry Coordinator, where she processed customer orders and coordinated stock deliveries. Her experience also encompasses in visual merchandising and sales support, as well as customer service.

Industry Background: Fashion | Retail

Core Competencies and Strengths: Lorraine is highly organised with analytical skills, with most of her roles including planning and forecasting, She has strong communication and interpersonal skills with well developed problem-solving skills. Her dedication to maintaining high standards and managing multiple priorities in fast-paced environments further emphasizes her strong work ethic. She holds a Bachelor’s degree in Fashion Design and Textiles from the University of Technology Sydney. She has strong computer skills included using MS Suite, Excel and SAP.

Employment Type: Permanent and Temporary

Availability: Immediate

ID # 118314

Lily

Location: Manly Vale

Personal Impression: Lily presents as a warm, friendly, confident person who is very easy to talk to, I quickly warmed to her. She is naturally positive and engaging, with excellent communication skills and a genuine ability to build strong relationships with people quickly. Lily is mature, calm under pressure, and someone who takes pride in being reliable and supportive.

Job Skills and Experience: Lily brings extensive experience across administration, executive support, property, customer service, marketing, and office management. She has strong experience supporting senior executives, managing diaries and meetings, coordinating events, preparing reports and documentation, managing databases and CRM systems, handling accounts payable, and overseeing general office operations. Her property background is particularly strong, with experience as a Buyer’s Agent, Property Research Consultant, Sales Coordinator, and Property Management Consultant. She is also experienced in client relationship management, property research, negotiations, marketing, recruitment, stakeholder engagement, and business development.

Industry Background: Lily has built a diverse career spanning property, community services, transport, and professional administration. She spent many years working within the Sydney property industry, progressing through property management, sales, office management, and buyer’s agency roles, where she successfully managed more than 200 property purchases for a broad range of clients. More recently, Lily worked within a community-focused organisation, where she supported senior management and became involved across marketing, operations, recruitment, volunteers, events, grants, compliance. client services, and business administration. Her broad experience has given her a strong understanding of both commercial and community-focused environments.

Core Competencies and Strengths: Lily is highly organised, adaptable, and capable of managing multiple priorities with professionalism and discretion. Her key strengths include executive support, office management, property administration, client relationship management, stakeholder engagement, marketing coordination, event management, CRM systems, recruitment, and general business administration.

Employment Type: Permanent

Availability: Immediate

ID # 132365

Jill

Location: Killarney Heights

Sector: Administration | Executive Support | Office Coordination | Events

Personal Impression: Jill presents as a warm, friendly, and highly approachable person who is very easy to communicate with. She is adaptable, reliable, and eager to help.

Job Skills and Experience: Jill brings extensive administration and coordination experience, with strong capability across executive support, diary and meeting coordination, event management, financial administration, purchasing, invoicing, document management, scheduling, onboarding, and stakeholder communication. She is highly organised and confident managing multiple priorities, coordinating internal and external stakeholders, and supporting senior managers and teams. Jill is also experienced in implementing new procedures, troubleshooting issues, coordinating training and conferences, and maintaining accurate records and documentation.

Industry Background: Jill has built a long and varied career across healthcare, local government, professional services, and customer-facing environments. She spent 11 years with Mona Vale Hospital, progressing through senior administration roles supporting operational, clinical, engineering, and building services teams. More recently, she spent approximately three and a half years with North Sydney Council, working as a Senior Administration Coordinator and supporting managers and departmental teams across a broad range of administrative and coordination functions. This depth of experience has given Jill an excellent understanding of complex organisations and the importance of providing dependable, professional support.

Core Competencies and Strengths: Jill is highly organised, dependable, and adaptable, with excellent attention to detail and strong relationship-building skills. Her strengths include senior administration, executive support, coordination, event and conference management, financial administration, scheduling, stakeholder communication, document control, training coordination, and problem-solving.

Employment Type: Temporary and Permanent

Availability: Immediate

ID # 132364

Layla

Location: Chatswood

Sector: Administration | Customer Service

Personal Impression: Layla is very well presented, professional and driven, she is self-motivated, proactive with a lovely warm, helpful and supportive nature.

Job Skills and Experience: Layla is a highly skilled Admin professional, she also has extensive experience in Project Manager with over 10 years of experience in project delivery, marketing, procurement, and team leadership. She has successfully managed cross-border projects and large-scale events from inception to completion, demonstrating her ability to handle budgets, timelines, and stakeholder involvement effectively. In her most recent role she was in charge of all the enrolments for international students, ensuring all documents submitted on time, all the procurements for the school, including library supply bulk orders at the beginning of each year approx $35K, from raising the PO in SAP to full stock management for over 1100 students. Prior to this working overseas she supported an online platform for booking Doctors, her role included supporting B2B client with enquiries, setting up new clients and providing operational support. Prior to this she ran her own business overseas with several cafes successfully for over 6 years, her role included leading a team of 8, full end to end operations, stock management, marketing and accounts. Prior to this she worked for Deloittes in an Events role, across 7 countries in Europe, managing high corporate events, managing Exec and Master Class events. Prior to this she worked as a flight attendant.

Industry Background: Education | Medical

Core Competencies and Strengths: Layla is highly organised, responsible and likes to get the job done, she is a real people person and a strong team player. She is highly diligent, with strong attention to detail and highly resourceful. She has strong computer skills including using SAP, Sentral and various portals including MS Suite and Excel. She holds a Masters in Management and a Bachelor’s Degree in Foreign Languages.

Employment Type: Temporary and Permanent

Availability: Immediate

ID # 132321

Elouise

Location: North Narrabeen

Sector: Administration | Customer Service | Reception

Personal Impression: Elouise is very well presented, bright with a warm and fun nature, she is highly customer focused with a loyal attitude

Job Skills and Experience: Elouise has strong Reception and Customer Service experience for over 3 years, she has also gained valuable social media experience as well as editing marketing collateral. In her most recent role working in a busy fast paced role, her role includes, meet and greet, taking booking, providing high quality customer service, assisting senior stylists, consulting and providing product advice, mentoring new staff. She also assists with posting on social media on facebook and insta. She has also gained valuable experience as a Marketing Assisting where she has assisted in proofreading and formatting content, creating social media posts for LI using Canva, and general administrative support.

Industry Background: Retail Beauty Services | Marketing

Core Competencies and Strengths: Elouise is organised with strong customer service skills, she has a good attention to detail and a proactive nature. She is self motived with a keen nature to expand her skills, reliable, trustworthy and has a determined nature. She is flexible and adaptable with strong computer skills and a quick learner and team player.

Employment Type: Temporary and Permanent

Availability: Immediate

ID # 131883

Sally

Location: Queenscliff

Sector: Administration | Office Coordination | Executive Support | Project Administration

Personal Impression: Sally presents as a positive and friendly person, she is a warm and engaging individual who is very easy to talk to. Sally comes across as calm, organised, and reliable, with a genuine willingness to help and a strong sense of responsibility.

Job Skills and Experience: Sally has extensive administration and office coordination experience, with strong skills across executive support, document preparation, project administration, communications, and general office operations. She has experience supporting management teams, preparing reports, specifications and proposals, managing Salesforce and other project systems, coordinating travel, meetings and events, and maintaining company websites.

Industry Background: Sally has built a strong and stable career across professional services, corporate administration, and customer service environments. She has spent most of her career supporting executive and technical teams. Her more recent experience has also expanded into communications and project coordination in the engineering space.

Core Competencies and Strengths: Sally combines strong administration skills with excellent organisation and attention to detail. Her strengths include office coordination, project administration, stakeholder communication, document preparation, CRM administration, event coordination, travel management, reporting, and process documentation.

Employment Type: Temporary Part Time

Availability: Immediate

ID # 132356

Claire

Location: Manly

Sector: Customer Success | Client Services | Marketing | Customer Experience | Digital Marketing

Personal Impression:I quickly warmed to Claire, she presents as a friendly, kind and personable professional who is very easy to talk to. She is articulate, approachable and comes across as confident and capable, with a calm and practical approach.

Job Skills and Experience: Claire brings more than 10 years’ experience across customer success, client services, marketing, and customer journey management. She has strong experience managing customer enquiries across phone, email, and Teams, resolving issues, supporting onboarding and assessment journeys, managing invoicing and payments, and maintaining strong client relationships. She is also experienced in EDM and social media marketing, content creation, campaign coordination, customer journey mapping, and retention strategies.

Industry Background: Claire is currently working across Client Services with a Training & Learning Company supporting clients throughout their assessment journey, resolving queries, managing invoicing, and coordinating with internal teams. Prior to this she worked in a leading online marketplace for buying and selling horses supporting customer journey improvements, social media, EDMs, website, app content, and event management.

Core Competencies and Strengths: Claire combines strong customer service and relationship-building skills with a creative and commercially minded approach to marketing. Her key strengths include customer success, client retention, customer journey improvement and marketing. Claire is confident working across Salesforce, Business Central, Xero, Brevo, Mailchimp, Canva, Figma, and Meta Business Suite.

Employment Type: Temporary

Availability: Immediate

ID # 132331

Jill

Location: Collaroy

Personal Impression: Jill presents as a warm, confident, and engaging individual who is very easy to talk to. She is articulate, personable, and naturally builds rapport with people from all backgrounds. She is proactive, resilient, and adaptable, with a positive attitude and a willingness to get involved and take ownership.

Job Skills and Experience: Jill has developed strong customer service, sales, program coordination, and administration skills across community, education, events, and customer-facing environments. She has experience managing the full customer journey from initial enquiry and sales outreach through to onboarding, communication, retention, and ongoing support. She is confident handling high-volume enquiries, managing bookings and schedules, coordinating stakeholders, resolving issues, and building strong client relationships. Jill also brings experience in outbound prospecting, CRM and database management, content creation, social media, program development, and partnership coordination.

Industry Background: Jill is currently the Founder & Program Director where she has designed and delivered well-being programs and workshops for young adults and school-aged participants. She manages the full customer lifecycle, develops partnerships, coordinates outreach, and creates marketing and social media content. Alongside this, she has been with a local Surf School since 2020, progressing to a senior team member and key weekend contact, where she manages customer enquiries, bookings, check-ins, refunds, re-bookings, and real-time problem solving. Jill has also worked as a Disability Support Worker.

Core Competencies and Strengths: Jill combines strong communication and relationship-building skills with a genuine understanding of people and customer needs. Her strengths include customer service, sales and business development, stakeholder engagement, program coordination, customer onboarding and retention, she is confident across Microsoft 365, Google Workspace, Canva, WordPress, Shopify, ClickUp, Notion, CRM and booking platforms.

Employment Type: Temporary and Permanent

Availability: Immediate

ID # 132352

Mandy

Location: Dee Why

Sector: Administration |Customer Service | Business Support

Personal Impression: Mandy presents as a friendly, warm, and approachable professional who is very easy to communicate with. She is organised, reliable, and naturally enjoys being the person others can depend on. Mandy has a calm and professional manner, is comfortable dealing with people at all levels, and genuinely enjoys creating a welcoming and positive environment.

Job Skills and Experience: Mandy has extensive administration, reception, customer service, and office coordination experience across corporate, construction, broadcasting, retail, and community environments. She is experienced in managing reception and front-of-house, telephone and email enquiries, diary and appointment scheduling, document preparation, data entry, records management, supplier liaison, purchase orders, project coordination, and general office support.

Industry Background: Most recently, Mandy worked as a Show Control Supervisor, coordinating daily operations and supporting live television broadcasts in a fast-paced environment. She has also managed renovation projects, where she was responsible for client communication, scheduling, suppliers, contractors, documentation, and project coordination. Mandy also brings earlier-career experience across banking, insurance, finance, and corporate organisations.

Core Competencies and Strengths: Mandy combines strong administrative capability with excellent customer service and relationship-building skills. She is highly organised, dependable, adaptable, and comfortable juggling competing priorities. Her extensive experience means she can quickly understand what needs to be done and get on with it, while maintaining a high level of accuracy and professionalism. Mandy has experience across Microsoft Office, SharePoint, Visio and document management systems.

Employment Type: Temporary/Permanent

Availability: Immediate

ID # 132326

Linda

Location: Balgowlah

Sector: Administration |Customer Service

Personal Impression:Linda presents as a warm, calm, and articulate professional who is very easy to talk to and naturally builds rapport with people. She is friendly, thoughtful, and highly approachable, with a genuine desire to help others. She comes across as mature, reliable, and adaptable, with a positive attitude and a willingness to learn new systems and take on new challenges.

Job Skills and Experience: Linda brings excellent communication, administration, coordination, and customer service skills developed across healthcare and community-based environments. She currently manages high-volume phone and email enquiries from the public, triages urgent cases, coordinates volunteers and stakeholders, and maintains accurate case records. Her extensive Speech Pathology background has also provided strong experience in scheduling, documentation, reporting, digital systems, client communication, and working collaboratively with multidisciplinary teams. She is highly organised, detail-oriented, and confident managing competing priorities.

Industry Background: Community Services | Healthcare – Linda is currently working as a Rescue Phone Coordinator, where she manages inbound enquiries from the public, assesses and escalates urgent wildlife rescue cases, coordinates volunteers and staff, and maintains accurate case documentation. Prior to this, she worked as a Speech Pathologist in Brookvale, providing services across clinic and telehealth environments. Linda previously spent several years working in hospital, rehabilitation, and home-health settings in Texas, USA, where she developed strong organisational, documentation, compliance, and stakeholder management skills. Her extensive healthcare background has given her excellent interpersonal skills and the ability to communicate effectively with people from a wide range of backgrounds.

Core Competencies and Strengths: Linda combines strong communication and organisational skills with a calm and compassionate approach. She is particularly strong in customer service, stakeholder coordination, problem-solving, record management, prioritisation, and handling sensitive or high-pressure situations. She is comfortable learning new technology and systems and brings a high level of professionalism, attention to detail, and genuine care to everything she does.

Employment Type: Temporary/Permanent

Availability: 1 weeks notice

ID # 132290

Carol

Location: Narrabeen

Sector: Administration |Customer Service

Personal Impression: Carol presents as professional. a real people person and dedicated and loyal, with a hardworking and diligent nature, she enjoys added value to her roles.

Job Skills and Experience: Carol has a robust background in customer service and administration, she excels in providing high-quality customer service. In her current role with a foundation, her role includes managing donor communications, assisting with onboarding new donors, following up with then and inviting them to organisation events. Part of her role includes ensuring the database is updated to adhere to compliance. Every year they also organise a trip overseas, her role also includes supporting internal and external teams for the event as well as providing insight to donors. Prior to this working in the Education sector her roles have included both Customer Service and Admin support, In the library managing daily administrative functions while providing front-line support to students and staff, managing inventory and assisting in placing the annual order for the school. Working in the office her role has included cordinated school activities and communications, demonstrating her ability to be the first point of contact for the school community, during covid she organised various events for the community.

Industry Background: Education | NFP

Core Competencies and Strengths: Carol has a proven track record in delivering exceptional service, she has a meticulous attention to detail, strong understanding of following close compliance and regulatory rule. She has extensive experience in data entry, calendar management, budget tracking, inventory, and purchasing. She has strong ability to build positive relationships with stakeholders, ensuring clarity and effectiveness in all communications. She holds a Bachelor’s degree in Teaching and strong computer skills in MS Suite including using various inhouse portal.

Employment Type: Permanent

Availability: 2 weeks notice

ID #132306

Ruby

Sector: Administration | Medical Administration | Healthcare | Reception | Customer Service

Personal Impression:Ruby presents as a warm, professional, and highly organised administrator with a genuine passion for helping people. She is articulate, calm under pressure and highly reliable, Ruby has a natural ability to make people feel comfortable, she is adaptable, proactive, and takes pride in delivering exceptional customer service.

Job Skills and Experience: Ruby brings extensive experience across medical administration, reception, and customer service environments. She is skilled in managing busy reception areas, appointment scheduling, patient enquiries, medical administration, data entry, and supporting day-to-day practice operations. She has experience working with medical systems, maintaining accurate records, liaising with doctors and allied health professionals, managing stock and purchasing, and providing high-quality administrative support.

Industry Background: Medical – Health Care

Core Competencies and Strengths: Ruby has built a strong background across healthcare, administration, and customer-focused roles. For the past four years, she has worked as a Receptionist and Administrator with Family Medical Practice, supporting the daily operations of the practice and assisting with the setup of their new location. Prior to this, she gained valuable hospital experience including roles within Oncology Administration, ICU Ward Administration, and Medical Reception, supporting clinical teams in fast-paced environments. Ruby holds a Certificate III in Business, Certificate III in Business Administration, Medical Terminology training, and a Diploma of Remedial Massage. Ruby combines strong administrative skills with a caring, people-focused approach. Her strengths include medical administration, reception, patient care, stakeholder communication, organisation, multitasking, problem-solving, and relationship management. She is dependable, adaptable, and detail-focused, with the ability to remain calm and effective in busy environments while consistently delivering a high level of service.

Employment Type: Temporary and Permanent – Part Time (3 days)

Availability: Immediately

ID #79687

Simone

Sector: Administration – Customer Service – Account Management

Personal Impression: Simone is well presented, she has a fun, friendly and engaging nature, making a connection quickly, she has a kind and caring nature and is driven and self-motivated with a real “can do” attitude.

Job Skills and Experience: Simone brings a strong background in client success and customer service. In her most recent role at a technology company, she worked as a Client Success Manager across Strategic Partnerships, Research, and Events, where she managed a portfolio of 20 clients. Her responsibilities included building and maintaining relationships with senior stakeholders, driving engagement through data-led insights, and fostering cross-functional collaboration to ensure alignment with strategic objectives. She led client onboarding, partnered with internal teams to generate meaningful insights, and played a key role in driving both retention and growth. Her earlier experience includes roles as a Customer Support Coordinator and Customer Experience Liaison, where she developed expertise in purchasing, marketing, and CRM systems, she has also worked in customer care campaign, troubleshooting complaints. Prior to this she also was a manager of a cafe, end to end customer service, inventory management, reporting and leading a team of 20 casuals.

Industry Background: Technical – FMCG – Hospitality

Core Competencies and Strengths: Simone is known for her strong communication skills and has a proven stakeholder management skills, she is a real people person with strong problem solving skills and enjoys collaborating with teams. She is highly organised, enjoys process improvement and strong attention to detail. She has strong computer skills including using Netsuite, MS Suite and internal portals and dashboards.

Location: Crows Nest

Employment Type: Permanent

Salary Expectation: $105-110K plus super

Availability: Immediate

ID number: 91773

Mel

Sector: Administration – Customer Service

Personal Impression: Mel is highly driven and focused she is self-motivated and enjoys taking ownership of her role, she has a drive for results

Job Skills and Experience: Mel has strong experience in Quality/Compliance and Administration, with a strong background in document control across both healthcare and manufacturing environments. In her most recent role working for a Naturopathic clinic her role included being a Dispensary Assistant, her role included processing orders customised to the client, using raw materials both powder and liquids ,measuring and mixing, labeling and shipping to clients. Her role also included operational support and managed documentation. Prior to this worked for a vitamins and supplement organisation, assisting in the production side and ensuring quality control. Overseas her role included working for a medical insurance organisation, her role as an Administrative Officer honed her skills in managing administrative records and databases, performing data entry, and maintaining filing systems.

Industry Background: Medical – Pharma – Healthcare

Core Competencies and Strengths: Mel is highly organised with a high attention to detail and the ability to manage multiple priorities. She has proven problem solving skills with the ability to work autonomously. She has good communication skills, with an honest approach and enjoys working in a team. She has strong computer skills including using Ms Suite, intermediate Excel, SQL and Power BI. She holds a Bachelor’s degree in Science (Hons.) in Chemistry.

Location: North Manly

Employment Type: Permanent (2 days)

Salary Expectation: $80-90K plus super

Availability: Immediate

ID number: 131957

Ellie

Sector: Administration – Customer Service – Receptionist

Personal Impression: Ellie was well presented, professional and has a lovely warm and engaging nature, she is highly service orientated with a nice empathic persona.

Job Skills and Experience: Ellie brings a wealth of experience from various sectors, in Customer Service, Reception and Admin. In her most recent role as a Receptionist for a service centre her role included face to face customer service, answering a high volume of calls (approx 100 a day), emails, booking in care, putting together all the documentation, checking warranty documents and then also processing payments, her role also included supporting the warranty team with application processing, with over 30 cars in daily and updating all the records in SAP. Prior to this she worked for a facilities management team looking after 5 floors of a bank, working in reception, her role included face to face customer service to the full team, checking in visitors booking meeting rooms, organising catering, checking the building, logging maintenance issues and supporting the overall staff with concierge services. Prior to this she worked for a domestic airline as a flight attendant for over 9 years and has a unique ability to handle diverse customer needs with empathy and professionalism.

Industry Background: Aviation, Facilities, Automotive

Core Competencies and Strengths: Ellie has extensive experience across various roles providing exceptional customer service and support with a proven ability to manage multiple tasks and priorities effectively, showcasing excellent time management skills. She has a positive attitude, coupled with a willingness to learn and adapt in fast-paced environments. She has strong computer skills including using MS Suite, SAP and Rest.

Location: North Curl Curl

Employment Type: Permanent (2 days)

Salary Expectation: $70K plus super

Availability: Immediate

ID number: 132041

Lou

Sector: Administration – Customer Service – Sales and Marketing

Personal Impression: Lou is well presented, friendly and professional, she is a real people person and has a warm and calm persona, with a “can do” attitude and versatile skillset.

Job Skills and Experience: Lou has a strong background in business administration, marketing and customer service. In her most recent role working for a healthcare business, her role included answering call and emails, organising medical equipment logistics, liaising with hospitals and medical practitioners, also organising any maintenance to the equipments. Prior to this working for a community magazine she led the digital marketing from managing promotions for clients and executing from Social Media to eDM’s, she successfully increased eDM open rates by 13% and enhancing client retention by 25% through effective B2B account management. Prior to this she worked for a Marine business coordinating over 20 annual events, end to end with over 100 guests, her role also included logistical coordination for 25 vessels. She has also run her own ecomm business and managed end to end of marketing, ecomm product info, payment, logistics and customer service.

Industry Background: Healthcare – Medical – Print Media – Marine – Retail

Core Competencies and Strengths: Lou has strong time management and organisational skills. She considers herself to not only proficient in operational tasks but also has strong interpersonal skills, and enjoys stakeholder management. She has strong computer skills including using SAP, Salesforce, Mailchimp, WordPress, Shopify and MS Suite. She holds a Bachelor of Tourism and MBA in Strategic Marketing from overseas and has completed her Diploma of Project Management and is currently studying her Master in Counselling.

Location: North Manly

Employment Type: Permanent (3 days)

Salary Expectation: $70K plus super

Availability: Immediate

ID number: 105322

Karol

Sector: Administration – Customer Service

Personal Impression: Karol is well presented with a friendly and proactive nature, she has a real “can do” attitude and is customer focused.

Job Skills and Experience: Karol hasextensive background in Customer Service, and Administration. In her most recent role assisting a Real Estate business, her role was end to end business support, from building strong relationships with clients, supporting end to end for the sale of a property, ensuring all documents and quotes were received onsite to attending and conducting site visits. She also supported the property manager with over 56 properties, from posting new properties online, getting all print collateral, assisting in repairs and maintenance, liaising on contracts, owners and tenants. Prior to this she has owner her own beauty business from setting up the website, marketing, sales, customer service, she has successfully retained ongoing business.

Industry Background: Beauty, Real Estate, Retail & Hospitality

Core Competencies and Strengths: Karol is customer focused, with strong communication skills and tech savvy. She has a proven ability to organise and multitask in fast-paced environments, showcasing her dedication and strong work ethic. She has a proactive nature and enjoys taking on challenges demonstrates her commitment to personal and professional growth. She holds a Diploma in Beauty and a Cert IV in Real Estate.

Location: Dee Why

Employment Type: Permanent (3-4 day part time/5 days school hours)

Availability: Immediate

ID number: 131855

Phillipa

Sector: Administration – Customer Service – Account Management

Personal Impression: Philipa is energetic, positive, bubbly with a results driven focus, she has a fund and friendly nature and show 100% commitment to her roles.

Job Skills and Experience: Philipa has a robust background in Supply Chain, Customer Service, and Administration. In her current role, her duties include managing 20 customer accounts with over thousands of skus, from managing purchase orders, sales orders, and invoicing processes. Her dedication to ensuring the smooth operation of these functions directly contributed to an effective supply chain and enhanced customer satisfaction by keeping clients informed about their orders. Her role includes liaising with overseas teams, 5 sales reps and interstate warehouses as well as transport providers, seeing the order through to delivery. Prior to this working for a small business her role included face to face customer service, answering emails, quoting, scheduling and invoicing. Prior to this she has also worked in childcare in a fast paced environment and also overseas had experience in PR and Marketing support.

Industry Background: Automotive – Chemical Manufacturing

Core Competencies and Strengths: Philipa is highly organised, with strong communication skills and well developed stakeholder management skills. Her attention to detail and ability to work collaboratively in team settings, ensure that all processes are updated and running smoothly. She considers herself to be determined, a quick learner and super dedicated. She has strong computer skills including using MS Dynamics, MYOB, and MS suite. She holds a Bachelor’s degree in Public Relations from overseas and recently a Diploma in Marketing.

Location: Collaroy

Employment Type: Permanent Full Time

Availability: 4 weeks

ID number: 106932

Rod

Sector: Administration – Customer Service

Personal Impression: Rod is warm, friendly and has a positive and hardworking nature, he is easy going with a high work ethic.

Job Skills and Experience: Rod comes with a background in Sales/Customer Service and Warehousing. In his most recent role in Counter Sales, his role has included both face to face, calls and email order processing, liaising with the warehouse, processing quotes and checking on lead times. His main acheivement being successfully handling high-volume customer interactions and consistently achieved sales targets through strategic upselling and customer engagement. His role has included understanding over 200 SKUs and contributing to $40K sales per day. Prior to this his role included both Counter sales, Warehousing and Forklift driving in the building industry. He has also worked in retail as an Assistant Store Manager, from rostering staff, raising purchase orders for the store and contributing to meeting the sales targets for the store. He has also worked as a warehouse/forklift driver for various distribution and manufacturing industries.

Industry Background: Construction – Retail – Distribution – Manufacturing

Core Competencies and Strengths: Rod is highly organised, with strong time management and prioritasation skills. He has a proactive nature, positive with a “can do” attitude and keen to develop his skills. He holds a Bachelor in Advertising and has completed and holds a Diploma in Project Management/Marketing and Leadership.

Location: Dee Why

Employment Type: Permanent Full Time

Availability: Immediate

ID number: 121568

Eliza

Sector: Administration – Customer Service – Account Management

Personal Impression: Eliza is well presented, dynamic with a focused fun and friendly nature, she has a warm and engaging nature and was quick to build connections.

Job Skills and Experience: Elizahas strong Customer Service/Sales and Admin experience. In her recent role as a Client Relationship Executive she played a pivotal role in driving revenue growth by developing strong relationships with tier 1 construction and infrastructure companies. Her role included supporting her key clients with general enquiries and also visiting them onsite to do checks, upsell, crosssell and maintain the account, her role also including resolving any issues and ensuring retention. During her tenure she significantly grow key accounts, showcases her aptitude for building partnerships and maintaining client satisfaction. Prior to this she worked in holiday property letting, from bookings, internal maintenance and cleaning to liaising with contractors and the housekeeping team, processing invoices for over 70 homes.

Industry Background: Real Estate – Safety Equipment

Core Competencies and Strengths: Eliza considers herself to be driven and highly organised, with the ability to work well within fast-paced environments. She has strong communication and interpersonal skills with strong stakeholder management skills. She has strong computer skills including using Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams) and CRM Management (HubSpot), facilitating effective data management, reporting, and client communication. She holds a Bachelor’s degree in English Literature with a focus on American Marketing.

Location: North Curl Curl

Employment Type: Permanent Full Time

Availability: Immediate

ID number: 131801

Zena

Sector: Operational Office Management

Personal Impression: Zena is an enthuiastic, positively natured candidate who engages quickly and presents as a “go to” team member who is animated and embraces change and making key improvements to business.

Job Skills and Experience: Zena’s skills really relate to overall Project Management in whatever business she has worked. In her most recent role she is a hands on Operations Manager who is responsible for end to end office operations including sales coordination, invoicing, customer account receivables and financial reconciliation. Zena is also responsible for dealing with suppliers both over seas and locally and coordinating logistics, inventory and stock control, maintaining cost effectiveness and timely efficiencies, for delivery to customers on time. Zena supplies sales and performance reports to enable strategic decision making and supports the leadership team with company onboarding, payroll coordination and workforce planning. In her role she has implemented improved workflow processes and reduced operational bottlenecks.

Industry Background: Construction – FMCG – Media

Core Competencies and Strengths: Zena’s core strengths are within her ability to organise and keep a sharp eye on the numbers. She is collaborative in her natural style but loves having her own accountabilities and responsibilities. Her communication is well thought out and she is reflective and insightful when relating to improvement to workflows and customer outcomes. She is a direct communicator and likes to offer solutions quickly. She is technically savvy and has strong experience with microsoft office suite, Trello, Monday, Saasu, Xero, Hubspot, SereviceM8, Mailchimp, Google Drive and Active Campaign softwares

Location: Frenchs Forest

Employment Type: Permanent

Availability: One weeks notice

ID number: 98053

Mel

Sector: Customer Service – Administration – Account Management

Personal Impression: Mel is super lovely, warm, engaging and quick to make a connection – a real people person. She has a bubbly and inviting nature with a “can do” attitude and positive approach.

Job Skills and Experience: Mel hasextensive experience in Account Management, Customer Service, publishing and sales/business development. In her most recent role she manages and coordinated recruitment needs for specific accounting clients, from looking after and setting up daily operations, consulting with clients to the end to end recruitment including attending networking events. Prior to this working for a publishing house, she was the only Australian contact with the HO overseas, from brining on new business, full end to end account management, consulting with clients, being the presence for the business at trade events and supporting with all marketing and event promotion. Prior to this with a strong background in publishing her role has including building creative concepts, to budgeting and costing jobs, liaising with suppliers and negotiating terms and prices to full logistics, quoting for clients and managing projects from end to end. She was also involve in coordinating book launches and promotional events. More recently she is part of a cultural community organization, where she successfully organizes large-scale festivals, concerts, and overseas tours.

Industry Background: Publishing – Recruitment

Core Competencies and Strengths: Mel has strong stakeholder management skills, with strong business acumen and a high work ethic. She excels in managing event timelines, vendor coordination, and on-the-day logistics, showcasing her exceptional organisational skills and attention to detail. Mel have very strong communication skills enabling her to communicate efficiently with diverse stakeholders, enhancing collaboration. Her can-do attitude and ability to adapt under pressure make her an asset in fast-paced environments. She has strong computer skills including using Salesforce, Hubspot, Adobe Suite, Canva, Mailchimp, WordPress and intermediate MS Suite. She holds a Bachelor of Arts.

Location: Frenchs Forest

Employment Type: Permanent

Availability: Four weeks

ID number: 131724

Elise

Sector: Customer Service – Operations – Logistics

Personal Impression: Elise presents as a highly driven, positive, and adaptable professional with strong leadership qualities and excellent interpersonal skills.

Job Skills and Experience: Elise has developed strong skills in communication, stakeholder engagement, customer service, and operational coordination. She is confident managing client relationships, handling complex enquiries, and resolving issues efficiently. Her experience in logistics and supply chain environments has equipped her with the ability to coordinate shipments, manage supplier communications, monitor delivery timelines, and resolve operational delays under pressure. Elise is comfortable working with computer systems, managing documentation, and coordinating multiple tasks simultaneously.

Industry Background: Elise brings over seven years of international experience across logistics, supply chain operations, business development, and personal development coaching. She currently works as a self-employed Relationship and Life Coach in Sydney, supporting clients through personal growth, emotional development, and goal alignment. Prior to this, she worked as a Supplier Expediting Specialist with J. Blackwood & Son Pty Ltd, managing supplier orders, resolving backlog issues, and maintaining communication between suppliers and internal teams to ensure delivery timelines were met. Earlier in her career, Elise worked as an Export Operator with Hillebrand Gori Australia, coordinating international shipments, managing documentation, and liaising with shipping lines and transport providers. She also worked in Vietnam with Unique Logistics International in a Business Development and Customer Service role, where she managed key client accounts, supported freight operations, and assisted in training new team members.

Core Competencies and Strengths: Elise combines strong communication and relationship management skills with the ability to work effectively in fast-paced operational environments. She demonstrates excellent problem-solving abilities, critical thinking, and adaptability, allowing her to manage competing priorities while maintaining a positive and solutions-focused mindset. Her experience across logistics, client services, and customer service has strengthened her teamwork, stakeholder engagement, and customer relationship skills. Elise is highly motivated, eager to learn, and committed to contributing positively to organisations through reliability, professionalism, and a strong work ethic.

Location: Narraweena

Salary: $70K plus super

Employment Type: Permanent

Availability: immediate

ID number: 131257

Kate

Sector: Administration and Executive Assistant

Personal Impression: Kate is a highly professional Executive Assistant with a friendly and process-driven approach. She combines strong problem-solving skills with a strategic mindset, consistently enhancing operational efficiency and contributing to the success of executive teams. Kate is collaborative, adaptable, and thrives in high-pressure environments, providing confidential, high-level support with initiative and meticulous attention to detail.

Job Skills and Experience: Kate brings extensive experience supporting senior executives across diverse industries, including energy, property, and mining. She has managed diary and email correspondence, coordinated travel and expenses, and provided comprehensive workflow support. She has overseen onboarding for new employees and contractors, handling access passes, IT setup, corporate credit cards, and inductions. Kate has planned and executed corporate events, workshops, and offsite meetings, ensuring seamless organisation and stakeholder engagement. She has also supported governance processes by preparing Board and Committee papers, managing compliance registers, and producing reports. In previous roles, she has chaired health and safety committees, coordinated reception and office administration activities, and contributed to strategic leadership meetings. Kate is skilled at process improvement, system implementation using SharePoint and Teams, and optimising administrative workflows while liaising effectively with executives, stakeholders, and teams across all levels.

Industry Background: Energy, Property, Mining, Corporate Services

Core Competencies and Strengths:Kate is highly organised, process-driven, and attentive to the detail, with strong problem-solving and strategic thinking abilities. She demonstrates adaptability, reliability, and exceptional stakeholder management skills. She is experienced in handling confidential information and is proficient in Microsoft Office Suite, SAP SharePoint, Teams, and corporate systems.

Location: Freshwater

Salary: $110K plus super

Employment Type: Permanent and or long term Contract

Availability: 3 weeks

ID number: 122511

Suzy

Sector: Admin & Customer Service

Personal Impression: Suzy is friendly and engaging, she has a supported nature and is self-driven with a passion for continuous learning.

Job Skills and Experience: Suzy is a highly qualified candidate whose has diverse skills across, admin/business support, design, photography and education. In her most recent role she has been self-employed, providing tailored training and support for business owners, marketers, and content creators for the Canva suite, she has also prior completed training for Adobe. She is also a professional photography more recently taking professional headshots and has prior experience with family and childrens photography. Additionally, she has worked at a University in various roles in the Communications and Engagement team involving managing communications projects and collaborating with internal and external stakeholders, from assisting with the newsletter, intranet to over 3,000 students to events and assisting in producing print collatoral and social media campaign. She also has experience as admin support for medical specialist.

Industry Background: Education, Photography and Medical Sectors

Core Competencies and Strengths:Suzy is known for her organisational skills, adaptability, and positive approach to working with others. She is consultative, resilent and support businesses by focusing on the big picture. She has strong computer skills including using Adobe Creative Suite (Photoshop, Illustrator), WordPress and Ms Suite. She holds a Bachelor of Visual Arts, alongside multiple certifications, including a Certificate III and IV in Printing and Graphic Arts, Multimedia, and a Certificate IV in Training and Assessment (TAE40116).

Location: Collaroy

Salary: $80-90K plus super

Employment Type: Permanent and/or Contract

Availability: Immediate

ID number: 131005

Elizabeth

Sector: Admin/CS – Data Management – Client Success

Personal Impression: Elizabeth is a well presented, self-motivated, driven professional, she has a warm and engaging fun nature, she has a real “can do” attitude and enjoys being the “go to” to get the job done.

Job Skills and Experience: Elizabeth has extensive experience across media and advertising sectors, she also has worked in government and education sectors. In her most recent role working for an AI SAAS solution for the media her role included full end to end account management, where she provided operational support, coordinated tasks across various teams, and created tracking tools for budget management and performance analysis. Her role including onboarding new clients, setting up logins, showcasing the dashboard, giving insights, checking and correcting large datasheets daily as part of her Audit/QA. Her role included liaising with Tech support to troubleshoot “bugs”, serving over 70 clients ensuring retention. Prior to this she worked for a media agency working across various clients, managing large advertising projects, from consulting with the clients, liaising with suppliers and external stakeholders, building a campaign including costings per budget and then full execution with the team, post campaign would include presenting all the analytical data. She also has experience in scheduling/trafficking for the radio, working for the council in business support roles and project management experience

Industry Background: Media, Advertising and SAAS

Core Competencies and Strengths:Elizabeth is a highly organised, analytical, results driven professional, she has meticulous attention to detail, is proactive with very strong communication skills. She is adept at quickly learning new systems, demonstrating initiative to identify process gaps, and implementing practical solutions. She has strong computer skills including using MS Suite with Intermediate Excel (such as pivot tables, formulas, and reconciliation), Tableau, Pro Workspace, Hubspot and Monday. She holds a Certificate III in Business Administration.

Location: Mona Vale

Salary: $90-100k

Employment Type: Temporary Permanent Contract AND Part Time

Availability: Immediate

ID number: 131002

Alan

Sector: Accounting, Finance, Business Administration, Retail Customer Service

Personal Impression: Alan presents as a reliable, conscientious and motivated person with junior level experience in accounting and business administration. Having recently completed a Bachelor of Commerce in Professional Accounting, he demonstrates a genuine desire to build a long-term career within the accounting and business sector while continuing to develop his technical and professional capabilities. Alan is personable, dependable and comfortable working with people from diverse backgrounds, bringing a calm and methodical approach to both customer-facing and office-based environments.

Job Skills and Experience: Alan brings practical experience across bookkeeping, tax preparation, accounts administration and customer service. He is proficient in MYOB and AO Office, with hands-on exposure to ledger management, individual tax returns, filing systems and general office administration. His background in retail has strengthened his cash handling, accuracy, time management and customer service skills, while his accounting roles and placements have reinforced his attention to detail, confidentiality awareness and ability to follow structured financial processes.

Industry Background: Accounting, Retail

Core Competencies and Strengths: Alan’s key strengths include strong numerical aptitude, excellent organisation skills and a consistent work ethic. He is reliable, punctual and task-focused, with the ability to work independently or as part of a team. He communicates clearly, adapts well to new systems and environments, and demonstrates a proactive attitude toward learning and skill development. His long-standing employment history reflects loyalty, flexibility and a strong commitment to maintaining high standards of accuracy and professionalism. His exposure includes chartered accounting practices, bookkeeping and tax services, supermarket operations, inventory management, and structured office environments. This blend of commercial and professional experience provides him with a well-rounded understanding of both client service and back-office financial operations.

Location: Epping

Salary: $70,000 – $80,000

Employment Type: Temporary, Permanent, Full Time or Part Time

Availability: Immediate

ID number: 128209

Finn

Sector: Admin/Customer Service

Personal Impression: Finn was very responsive, jumping onto a meeting the same day. He was punctual, polite with good communication skills. Finn comes across as a very diligent worker who is always open to new challenges.

Job Skills and Experience: In his most recent role while travelling, Finn managed daily vehicle rental operations including scheduling bookings, opening the store, customer onboarding and airport shuttles, resolving vehicle issues with empathy and escalation when needed, and training new staff; he demonstrated reliability, leadership potential, and strong customer service in a fast-paced environment. In his three roles prior to this in New Zealand, Austria and Norway, he provided excellent customer service within high-end restaurants. In Sweden, he worked for an international bank, servicing US clients via email and chat, resolving payment issues, handling high volumes of complaints within same-day KPIs, collaborating with global teams, and escalating complex cases appropriately while communicating professionally in English across time zones. Prior to travelling, Finn worked as a recruitment analyst within a large, regional HR team, managing end-to-end hiring processes across Latin America by collaborating with leaders to define role requirements, sourcing and prescreening candidates, meeting KPIs while running multiple searches simultaneously, and contributing to recruitment strategy and employer branding initiatives.

Industry Background: Recruitment, Hospitality, Tourism

Core Competencies and Strengths: Finn is adaptable, quick to learn new computer systems and is known for being patient and empathetic, as well as having excellent listening skills. He has worked extensively with MS Office Suite, CRMs, booking systems as well as taleo within recruitment. Finn completed his studies in Labor and Industrial Relations in Argentina.

Location: Manly

Employment Type: Temporary, Contract, Full Time or Part Time

Availability: Immediate

ID number: 130714

Connie

Sector: Admin/Customer Service, Warehouse/Assembly

Personal Impression: Connie comes across as a very responsible and diligent worker who enjoys being hands on and does not shy away from tasks presented. She was calm, polite and communicated well during our meeting.

Job Skills and Experience: During her travels, Connie has worked mainly in warehousing and packing roles. In her most recent role, she was responsible for organising and carefully packing personal belongings for removalists, sorting and organising belongings, clearly labelling boxes and unpacking. She has also worked in a home improvement warehouse where she assisted customers with orders and enquiries, managed stock, organised inventory and assisted with loading goods. Connie has also worked in the events space, assisting with bump in and out, lifting, packing and moving equipment, and preparing food stations. As a Graphic Designer for a fashion label, Connie designed static and audiovisual social media assets, websites, and communication materials, including logos, brand guidelines, and complete visual identities, while ensuring strong user experience and consistent branding across all platforms. She is currently still working as a freelance Graphic Designer, developing brand identities, packaging, and digital assets across multiple industries, collaborating with clients to translate briefs into compelling visual storytelling and delivering end-to-end design solutions from concept to final production.

Industry Background: Fashion, Advertising, Events, Supply Chain

Core Competencies and Strengths: Connie has an acute attention to detail, excellent organisational skills and an interest for all things creative. She is known for her calm, quiet nature, even in stressful situations, adhering to tight deadlines. She holds a uni degree in Graphic Design and is skilled in Adobe Creative Suite, Figma, Canva as well as UX/UI design.

Location: Freshwater

Employment Type: Temporary, Contract, Full Time or Part Time

Availability: Immediate

ID number: 130695

Ralf

Sector: Marketing / Customer Service/Admin / Project Management

Personal Impression: Ralf has a positive, easy-going and can-do personality. He comes across as inquisitive and keen to be kept busy.

Job Skills and Experience: In his most recent role as Digital Designer, Ralf managed end-to-end production of commercial communication materials, coordinating cross-departmental needs and driving data-led improvements. He achieved a 25% YoY uplift in homepage banner conversions, a 9% increase in site visits, and reduced exit rates while maintaining stable CTR and increasing cart additions. He streamlined workflows with standardised templates, produced clear technical and stakeholder documentation, and upheld communication guidelines across teams. As a freelance web designer, Ralf has managed projects end-to-end with strong stakeholder oversight, creating self-service website guidelines, applying targeted SEO strategies, and using analytics to drive improvements. His work has delivered measurable results, including a 46% engagement rate and multiple client inquiries within weeks, as well as the design of high-impact dashboard widgets that improved usability and campaign control for a major CRO/analytics platform. Prior to this, Ralf worked as a Junior Designer, managing and maintaining WordPress websites, assisting with digital materials and collaborating with development teams for asset handoff.
Before kickstarting his Digital Design career, Ralf worked within the maintenance team of a 4-star hotel as well as working as a Sorter in a packaging firm, managing raw materials before, during and after production.

Industry Background: Advertising and Web

Core Competencies and Strengths: Ralf is known for his steady attitude, clear communication, and rapid adaptation to new tools and workflows. He sees himself as ambitious, always keen to continue learning, and keen to ensure equality and inclusion within teams. He is experienced in designing eDMs, social media and marketing assets, web banners, and landing pages. Ralf is at ease communicating with internal and external stakeholders across a wide range of levels. Ralk is competent in Figma, Photoshop, Illustrator, InDesign, Jitter, Webflow, CSS, JavaScript, HTML and No-code. He completed a Bachelor of Science in User Experience Design in the UK, graduating with First Class Honours.

Location: Manly

Salary: $85,000

Employment Type: Temporary, Permanent, Contract, Full Time or Part Time

Availability: Immediate

ID number: 130574

Jo

Sector: Admin/CS, Sales, Tech

Personal Impression: Jo is bubbly, fun and focused. She has a versatile nature and is a real people person, loves engaging with customers and bringing solutions.

Job Skills and Experience: Jo has overtwo decades of experience in customer service, demonstrating her dedication to providing exceptional service and creating positive customer experiences. In her most recent role servicing the Pharma industry, she services pharmacies (raw product) all across Australia, from enquiries, processing orders, tracking and organising logistics, liaising with the sales reps and resolving any issues and troubleshooting with the warehouse. Her role is to ensure the order is complete and invoicing is raised. Prior to this she worked in a very similar role in Pharma (end product) for over 20 years, answering calls (60 a day), answering emails (100 a day), processing orders, liaising with pharmacies across Australia, processing backorders, refunds, and end of line. During her time, she was also selected to be a proofreader for product promotional material and price lists.

Industry Background: Pharma, Print Media, Raw Materials

Core Competencies and Strengths: Jo has exceptional customer service skills, she has meticulous attention to detail, great at building relationships with excellent listening skills. She has experience in managing high call volumes, processing orders with accuracy, and navigating customer inquiries with patience and professionalism. She has a strong work ethic and dedication with an ability to excel in fast-paced environments.

Location: Manly Vale

Salary: $75,000 – $85,000

Employment Type: Temporary, Permanent, Contract, Full Time or Part Time

Availability: 4 weeks

ID number: 118907

Kyle

Sector: Admin/CS, Sales, Tech

Personal Impression: Kyle is very approachable and open, and it was great to hear about his diverse personal interests. He comes across as a genuine and positive person, who is keen to be busy and is dedicated to treating both colleagues and customers with respect.

Job Skills and Experience: In his current role as Front of House Manager, Kyle is responsible for efficiently managing daily operations in a fast-paced environment, overseeing financial transactions, inventory, and order processing, while delivering exceptional customer service, maintaining clear communication, and ensuring a positive and memorable experience for all customers by attentively addressing their needs and resolving any issues promptly. In his prior Sales and Customer Service role, Kyle was promoted to Manager of a team of 10, where he was responsible for resolving complex customer disputes using strong negotiation skills aligned with company strategy. Additionally, he coordinated staff schedules and training to enhance team productivity and maintain high service standards. In this role he further built his communication, time management, and problem-solving skills. Prior to this, Kyle worked for a telecommunications provider as a manager in a retail store, where he managed stock, replenishment, and special orders as well as delivering exceptional customer service, resolving enquiries, disputes, and escalated case issues while building repeat business through strong client relationship building. His role before this as Customer Support for a computer and network equipment retailer involved store inventory and stock replenishment along with liaising and maintaining relationships with key suppliers and providing excellent customer service. This role provided great opportunity for hands-on IT development and introduced Kyle to learn how to programme.

Industry Background: Retail, IT/Telecommunications, Hospitality

Core Competencies and Strengths: Kyle is a reliable, loyal and diligent team player who appreciates efficiency and collaboration. He is experienced in Microsoft Office Suite, and has a passion for programming. He holds a Certificate III (IT) – Computer Programming and IT Industry and has a Certificate IV in Aged Care that is pending work experience.

Location: Brookvale

Salary: $7o,000

Employment Type: Temporary, Permanent, Contract, Full Time or Part Time

Availability: 1 week

ID number: 130523

Lawrence

Sector: Admin/CS – Sales/Mktng – Tech – Executive

Personal Impression: Lawrence presents as a positive high energy candidate. He is personable and intelligent and articulate in his presentation. Lawrence was able to identify what he is good at and his areas for development. During the behavioural interview he was able to give confident examples of his ability to motivate, identify key skills in others and his attention to detail and analytical ability.

Job Skills and Experience: Lawrence has a background and full career within the motor industry sector mainly around prestige brands. His career began within the aftersales arena for new car sales, and this involved a high degree of daily collaboration with dealer networks ensuring KPIs were met from a financial perspective when delivering new vehicles to individual customers and key account customers. Lawrence quickly progressed into a regonial role where he took responsibility for small teams across several brands involved in the delivery of car parts. In 2015 Lawrence’s reputation and knowledge across the automotive industry saw him being HeadHunted for a role in Australia. He joined Audi/VW as the National Parts and Accessories Manager and was able to grow the parts, service and retention targets year on year. He was involved in the full supply chain and inventory planning and headed up campaigns for genuine parts, oils and tyres ensuring full stock availability and working with HQ parts and accessories programs ensuring there was full alignment with business goals. Lawrence’s career progressed and he became the Senior Manager for Aftersales Operations which saw him leading a large team supporting an annual turnover of $130m+. Within this role he worked closely with internal teams and all franchise partners across multiple brands to shape the strategic plans and customer-focused initiatives that improved satisfaction, improved profitability and strengthened the business culture. In Feb 2023 Lawrence was earmarked for the role of head of Group Training and Customer Experience. In this role he was accountable for the full financial P&L accountability for this Department. Delivery customer experiences scores and reporting on brand quality. Led the Tender & Process efficiency for a new roadside assistance partner and offshore the contact centre establishing new KPIs. Developed and implemented a Fast Track Certification pathway to lift franchise capability that met multi-brand requirements and was part of the Leadership Team in delivering the road map for operations across workflow, logistics, sales and service.

Industry Background: Automotive, Retail, Franchise Models

Core Competencies and Strengths: Lawrence identifies his strengths as solutions focussed, the ability to create high performing teams. He can create concepts and deliver initiatives to support business goals, employee motivators and a high level of customer satisfaction. He is technically minded, an advanced+ user of excel and SAP. He is team orientated and has high emotional intelligence which enables him to deliver and communicate exceptionally well. He is a strategic thinker and likes to know what the big picture needs to look like.

Salary: $18o,000 or $40/hour as a temp

Employment Type: Temporary, Permanent, Contract, Full Time or Part Time

Availability: Immediate

ID number: 130492

Amelia

Sector: Admin/CS, Marketing

Personal Impression: Amelia is a warm and high-energy candidate. She displays a proactive approach and operates at speed having a background in FMCG.

Job Skills and Experience: Amelia has strong organisational skills, brand and category management, shopper activations and key account management. She is currently working within FMCG managing a portfolio of products and activations across the portfolio. Amelia has also worked for large brands selling into the grocery channels of Woolworths and Coles and again would lead projects and launches for the campaigns within the portfolio. Amelia started out as a “Doer” for an FMCG company operating huge seasonal campaigns and she would have a broad role executing the strategy, as well as meeting with customers, selling in the range and taking customer enquiries on stock etc.

Industry Background: Predominantly FMCG and retail consumer goods

Core Competencies and Strengths: Amelia’s core strengths include channel marketing, GTM strategy development, retail promotions, budgeting, and product launches. She excels in stakeholder management and works effectively with external agencies to deliver high-impact outcomes.

Location: Collaroy Plateau

Salary: $8o,000 – $100,000

Employment Type: Permanent, Contract (9+ months), Full Time

Availability: 4 weeks

ID number: 130264

Suzanne

Sector: Admin/CS, HR

Personal Impression: Suzanne is a confident, bubbly person with a pleasant, calm nature. She comes across as resilient and positive by nature.

Job Skills and Experience: Suzanne is an experienced educator eager to bring her interpersonal and training skills into an office-based environment. Having moved internationally, her diverse career spans classroom teaching in smaller and international schools, developing course content, consulting in career transition, co-founding a business, and creating an online course to support parents of neurodivergent children. Her teaching roles also included administrative work such as tracking and reporting student attendance and progression, communicating with parents, organising lessons, and mentoring colleagues. As Co-Director of a business offering online courses, she co-created course content and tutorials, managed Meta social media accounts, and provided additional support through one-on-one meetings and a support group. She has also worked as a Senior Instructional Designer on a Defence Department training project, coordinating content development, tracking rollout, identifying content gaps, and reporting to stakeholders. Earlier, as an Outplacement Consultant, she supported public servants transitioning to the private sector by setting goals, creating individual plans, offering resources, connecting them with mentors, and facilitating workshops on career management and professional development.

Industry Background: Education, Consulting

Core Competencies and Strengths: Suzanne sees herself as detail-oriented multitasker, and being non-judgemental, a calm mediator. She enjoys working in teams and values the sharing of resources and knowledge amongst the team and is skilled in understanding different behaviours and interacting with diverse people. She is experienced with Microsoft Suite and Sector along with various systems for developing and uploading training material. Suzanne holds a Bachelor of Arts and Teaching, as well as Certificate IV in Workplace Training and Assessment, Certificate III in Small Business Management, along with numerous other certifications, in particular around human behaviour.

Location: Collaroy Plateau

Salary: $85,000

Employment Type: Temporary, Permanent, Contract, Full Time or Part Time

Availability: Immediate

ID number: 130342

Annabelle

Sector: Admin/CS

Personal Impression: Anne is well presented, professional, friendly, kind and positive. She has a respectful nature and is focused.

Job Skills and Experience: Annabelle has a combined experience acrossadministration, customer service, and purchasing. Her experience includes working for distributors across various industries, from managing supplier relationships, raising purchase orders, invoicing, processing payments and ensuring documentation for the industry is supplied, ensuring efficient delivery. She also has experience working in Customer Service roles in fast-paced environments and under pressure. Prior to this she also worked for a publication, supporting the owner, from calendar management, event organisation, managing the inbox and posting on Instagram as well as supporting the business in daily operations.

Industry Background: Distribution, agriculture, publication

Core Competencies and Strengths: Annabelle has strong customer service skills, is highly organised with strong attention to detail and well-developed document management skills. She has strong stakeholder management skills and is results-driven. She holds a Bachelor of Business Administration.

Location: Manly

Salary: $35 per hour

Employment Type: Temporary, Contract, Full Time or Part Time

Availability: Immediate

ID number: 130433

Owen

Sector: Admin/CS | HR | Consulting

Personal Impression: Owen was a pleasure to meet. He was well presented, polite and engaging during our meeting. He has a gentle yet inquisitive manner, and his passion for making a difference came through throughout our meeting.

Job Skills and Experience: Owen recently pursued his passion for coaching children’s soccer, developing leadership and mentoring skills through training design, teamwork building, and player development. Previously, as a Change and Communication Coordinator for an NFP, he managed digital change for a national learning program supporting underprivileged families. He created and delivered a communication plan, including an intranet page and presentations, engaging 700+ employees, while also providing administrative and project support. In the UK, Owen worked as a Business Change Analyst in Technology and Transformation, helping deliver a global CRM rollout. He developed communications and training for 1,000+ staff, managed business readiness, and coordinated go-live and post-launch activities with stakeholders across departments. At a Sydney university, he supported the Head of Organisations with reporting, roster planning for 100 staff, and training administrative assistants. Earlier, as a Change Analyst for a major bank, he managed end-to-end digital change for the bank’s app, developed communication materials, and reduced call volumes and branch costs through effective stakeholder engagement. Owen began his career at EY London as a Senior Consultant, leading business change for government clients, managing 1,000+ stakeholders, embedding 10 new technologies, and driving adoption and business readiness across multiple regions.

Industry Background: Finance, Recruitment, Education

Core Competencies and Strengths: Owen is driven by supporting and mentoring people through change and has strong communication skills, enabling him to build strong relationships across a diverse range of stakeholders and successfully deliver presentations. He is skilled in Microsoft Office Suite, as well as waterfall and agile scrum project methodologies. He holds a Bachelor in Economics and CIMA Certificate in Business Accounting.

Location: North Manly

Salary: $100,000

Employment Type: Permanent, Contract, Full Time

Availability: Immediate

ID number: 130360

Fiona

Sector: Admin/Customer Service

Personal Impression: Fiona is warm, friendly, focused and determined. She has a lovely fun and positive personality and is a true professional.

Job Skills and Experience: Fiona has extensive experience across customer service, admin and accounts in various high-pressure environments. She has a proven track record in providing outstanding service and support, ensuring that customer needs are met with professionalism and care. She also has a history of working in the travel industry and running her own retail and FMCG businesses. In her most recent role for the last 10 years, her role included providing a high level of business to B2B clients, from answering over 100 enquiries daily and answering up to 30-40 complex calls, processing orders, and her role also included auditing “Lucy” the AI Customer Service, ensuring orders were processed correctly and adjusting any orders. She was also supporting her manager in general reporting on stock, liaising with the warehouse with orders on hand and AR for the cash clients, making up to 10 calls a day. Prior to this she ran her own store in Mosman, importing French homewares and clothes, her role including everything from selecting products, pricing, logistics, sales, customer service and accounts. She also had a team of 5, which she led. Prior to this she worked in the Travel industry, looking after corporate clients and managing full itineraries, from travel, accommodation, transfers, events, meetings, dinners and tours, including managing budgets and negotiations.

Industry Background: Retail, Travel, Lighting & Tech, FMCG

Core Competencies and Strengths: Fiona has a dedication to excellence and keen attention to detail; she has a wealth of knowledge and a positive “can do” attitude. She enjoys challenges and is very results driven, with a very high work ethic and a sense of determination. She is very keen to add value. She has strong computer skills using various CRM’s including Pronto and MYOB

Location: Forestville

Salary: $75,000 – $80,000

Employment Type: Temporary, Contract, Full Time or Part Time

Availability: Immediate

ID number: 130328

Lucinda

Sector: Admin/Customer Service

Personal Impression: Lucinda warmed to the interview very quickly. She was very friendly and communicated really clearly, and has an engaging laugh. It is obvious she enjoys engaging and working with people.

Job Skills and Experience: Lucinda has extensive experience in video editing, collaborating very closely with both internal teams as well as clients across all roles. Throughout her career as a Freelance Video Editor, she has worked with renowned production companies on TV shows that are household names, as well as renowned retail businesses to help build their brand awareness through engaging video edits. Each project involved collaborating closely with producers or project managers and CEOs, taking detailed briefs, understanding their expectations, timeframes, any restrictions, and the key messaging her edits needed to convey. Lucinda would be provided with a large amount of video material to be edited to meet the brief, providing rounds of feedback, which she took on board and implemented according to the clients’ requirements. Edits were then exported as mov. files and shared with clients, for the video edits to be published across channels such as Facebook, Instagram and YouTube. The management of these projects involved problem-solving, communicating with up to 15 producers and 15 editors at any given time for the TV productions. Lucinda would ensure a clear brief has been provided to avoid any miscommunication and to fully understand the expectations. She would pre-empt time required to complete the required edits, and clearly, yet professionally communicate any anticipated delays and issues with the delivery of the final edits, managing expectations throughout open communication. Lucinda also volunteers with animal fostering, using her communication skills and empathy to support potential and current volunteers through the adoption processes, including creating promotional content and providing updates. Lucinda also has basic experience in bookkeeping, using MYOB to process invoices and create spreadsheets, and reconciling bank statements.

Industry Background: Media, Advertising

Core Competencies and Strengths: Lucinda is looking to bring her people, time management, attention to detail and communication skills to a rewarding customer service or admin role. She has strong problem-solving skills and remains calm under pressure, being able to manage numerous projects simultaneously. She enjoys collaborating with a team, but is also very capable of focusing on tasks on hand to meet set deadlines. Lucinda holds a Cert III in IT, a Cert IV in Screen Post Production, a Diploma in Screen, Cert IV in Digital Media and a Cert II in Multimedia.

Location: Manly

Salary: $80,000

Employment Type: Temporary, Permanent, Contract, Full Time or Part Time

Availability: Immediate

ID number: 130249

Carlise

Sector: Admin/Customer Service, Marketing

Personal Impression: Carlise is friendly and focused; she has strong communication skills and was articulate detailing her experience. She is super keen to further develop her skills in Marketing and has a passion for building brands.

Job Skills and Experience: Carlise has proven experience in Customer Success and as a Marketing Assistant, working within the retail industry. Her role included managing all the customer enquiries directly through shopify, social media and online platforms, with a strong focus on maintaining a consistent brand voice across all channels. Her role also included managing all returns and faults and working closely with the internal teams, ensuring consistency. Her role also included assisting the buying team in new product launches, raising the PO’s, organising the photoshoots and getting all the apparel ready. She would also assist the marketing team after the weekly meetings in managing content scheduling, checking stock on hand and running daily website checks on promotions.

Industry Background: Retail

Core Competencies and Strengths: Charise has a focused and structured approach, she is highly organised, enjoys working in a team and is flexible and adaptable. She has strong computer skills including using Shopify, Capcut, Kleviou, Meta business, Trello and basic Adobe suite. She holds a Bachelor degree in Digital Design and a Diploma of Marketing and Communications.

Location: Narraweena

Salary: $65,000

Employment Type: Temporary, Permanent, Contract, Full Time or Part Time

Availability: Immediate

ID number: 130237

Lena

Sector: Admin, Marketing

Personal Impression: Lena was friendly, smart and positive. She is keen to expand her experience and keen to learn with an open, flexible and adaptable approach, using her overseas experience.

Job Skills and Experience: Lena has diverse experience in Admin, Marketing and Events. Her roles overseas included Internal Marketing Communications from 40-100 staff, where she effectively manages daily news and oversaw the planning and coordination of corporate and social events, from finding the venue, catering and organising speakers. Her role involves supplier management, metric analysis, and report generation using Power BI, showcasing her analytical and organisational skills. Prior to this, working in a Legal practice, also working on Internal Marketing & Communication, she developed newsletter strategies, managed databases, and created content for social media for the business and also for the 2 partners.

Industry Background: Marketing, Legal, Accounting

Core Competencies and Strengths: Lena considers herself to be dedicated, reliable, respectful, with good attention to detail. She has a proactive approach, is creative and loves working in a team. She has strong computer skills, including using Social Media Facebook, Instagram, LinkedIn, Google Analytics, Google Ads, and proficiency in Capcut, Canva, Power BI and Intermediate Excel. She holds a Bachelor’s Degree in Public Relations and has completed several certifications, including Digital Marketing.

Location: Freshwater

Salary: $32-$35 per hour

Employment Type: Temporary, Contract, Full Time or Part Time

Availability: Immediate

ID number: 129998

Daisy

Sector: Accounting/Finance, Admin/CS

Personal Impression: Daisy is a self-motivatedand adaptable professional. She was a delight to meet, very grounded, fun and friendly with a real “can do” nature.

Job Skills and Experience: Daisy has an extensive background as a bookkeeper. She also has worked as a Naturopath and has a real passion for contributing and making a difference. Her experience includes working as a bookkeeper for small to medium businesses for over 10 years, where her roles have included AP, AR, Payroll, including superannuation, bank and credit card reconciliation and liaising with the customers for any admin or account enquiries. Her roles have also included BAS and monthly reporting. Her role also included working with sub-contractors, ensuring compliance and accurate data management.

Industry Background: Distribution, Construction, Naturopath

Core Competencies and Strengths: Daisy considers herself to have strong communication skills at all levels, exceptional attention to detail, organised and disciplined, with the ability to work independently. Daisy consistently prioritises tasks efficiently, even under pressure. Her commitment to customer service and willingness to learn and grow make her an adaptable team member ready to take on challenges. She has strong computer skills, including using MYOB, Xero and holds a Certificate IV in Accounting.

Location: Crows Nest

Employment Type: Temporary Permanent Contract (F/T short term) AND Part Time (3 days)

Availability: Immediate

ID number: 112909

Jacky

Sector: Office Management, Operations, Marketing

Personal Impression: Jacky is really lovely and easy to get along with, I quickly warmed to Jacky. She is an adaptable and collaborative professional with over 9 years of experience across real estate, client services, and learning and development.

Job Skills and Experience: Jacky is committed to delivering exceptional customer service. She has built a reputation for being a dependable and proactive team player who supports both colleagues and clients with efficiency and professionalism. In her most recent role as Marketing & Operations Manager, Jacky partners with top-performing agents to deliver high-quality marketing campaigns, oversees compliance, manages HR functions, and ensures smooth day-to-day office operations. Previously, she worked as Executive Assistant and Office Manager supporting senior executives and managing end-to-end sales and marketing processes while ensuring compliance and seamless client experiences. Earlier in her career, Jenny spent six years at Integro Learning Company, where she advanced from Training Coordinator to Client Services Manager, leading the launch of a new psychometric assessment tool, managing client relationships, and driving business development initiatives. Across her career, Jacky has demonstrated strengths in operations management, client engagement, and marketing execution, with proven expertise in streamlining processes, supporting leadership teams, and ensuring business efficiency. With her bright, professional manner and ability to balance multiple responsibilities, she is highly regarded as a reliable and resourceful team member who adds value to any organisation.

Industry Background: Real Estate & Training

Core Competencies and Strengths: Known for her strong communication and interpersonal skills, Jacky thrives in fast-paced environments, quickly learns new systems, and brings a highly organised, detail-oriented approach to her work. She has experience in Operations & Office Management, Marketing & Campaign Coordination and Executive Support. She is also Tech savy, and quick to learn and adopt new platforms; proficient in CRM systems, Xero, and digital tools for workflow, marketing, and reporting.

Location: Brookvale

Salary: $110,000

Employment Type: Temporary, Permanent, Contract, and Full Time

Availability: Immediately

ID number: 103131

Nikki

Title: Sales Support, Customer Service and Operations

Skills: Nikki is confident, dynamic, resourceful and results driven, and enjoys a role that is varied and she can drive outcomes. She has very strong communication and interpersonal skills with a proactive nature. Nikki is highly organised, has proven decision making abilities and focused to get the job done.

Experience: Nikki is a well-rounded professional with extensive experience in operations, sales and customer support, and HR. In her most recent role she managed the office and warehouse operations as well HR Admin and Payroll. Her duties included ensuring daily logistics ran smoothly, trouble shooting any issue or delays, working closely with the Sales Managers, Customer Service teams, sending out a weekly newsletter to all employees from HO total being up to 600 staff. Her role included supporting the CEO in booking meetings, day conferences and leadership meetings across Australia. She was also the Facilities Coordinator for the office as well as being the fire warden for the building. Prior to this, Nikki’s roles have included HR Admin, onboarding new staff, advertising, screening, issuing new contracts as well as running a fortnightly payroll of over 400 staff. One of her achievements include achieving a remarkable 100% resolution rate for customer enquiries and has streamlined administrative processes that reduced operational costs by 20%.

Salary: $95,000 – $100,000

Location: Dee Why

Employment Type: Permanent, Contract, and Full Time

Availability: 1 week’s notice

Culture fit: Nikki is a dynamic, results driven professional. She is well presented and has a friendly, bubbly nature

ID number: 124549

Sharon

Title: Administration – Customer Service – Accounts – PART TIME 4 DAYS PER WEEK

Skills: Sharon presents with over 17 years of experience in office administration, accounts and customer service. Her background also includes being a part business owner, overseeing compliance, staff recruitment, and financial operations. In her most recent role she manages the vendor relationships, processes agency agreements and handles all the bookkeeping, invoicing, and account reconciliation. Prior to this role she worked for the Government, managing Tribunals, looking after upto 100 cases and working as the facilitator, understanding procedural process, checking documents and compliance, dealing with various sensitive cases, her role included working to very strict deadlines. She also has experience supporting visa application and ensuring compliance within immigration law

Experience: Sharon has high attention to detail, she is organised, proactive with the ability to manage competing demands. Excellent interpersonal skills, with proficiency in communication, negotiation, and conflict resolution. Strong computer skills with experience using Xero, various CRM’s and online portals. Holds a Bachelor of Arts and Juris Doctor (Law).

Salary: $80,000 plus super (pro-rata for 4 days per week)

Location: Avalon

Employment Type: Permanent and long term contract

Availability: 1 weeks notice

Culture fit: Sharon is a well presented professional with a warm and engaging nature, has a high work ethic with experience working within the family business and is a big picture problem solver.

ID number: 127963

Paul

Title: Customer Service/Administration/Executive Support – medical devices and pharma

Experience: Paul says he is a communicator and this has provided him with successful people leadership ability. He has a proactive approach and understands that premium customer service is key to a successful business. He is a team player and works well within a leadership team capacity. He is flexible and patient but likes to focus on getting the best out of others as well as implementing processes and procedures around efficiencies.

Skills: SAP User, Excel Super User, people management and positive leadership skills, He is a problem solver, hands on operational ability with a team building mindset

Salary: $120,000 plus super

Location: Frenchs Forest

Employment Type: Permanent

Availability: 4 weeks notice

Culture fit: Paul presents as a professional with high energy and a strong focus and empathy for people management but demonstrated an experienced capacity for business acumen and positive cultural transition. He is easy to chat to and engages very quickly. His interpersonal style relaxed but enthusiastic about new emerging business and innovation.

ID number: 115233

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