Admin/Customer Service Professionals

Sector: Admin/CS

Personal Impression: Abbie is bubbly, friendly, empathic with a self-motivated attitude. She has a calm nature and a caring persona.

Job Skills and Experience: Abbie has extensive experience as a PA/House Manager for over 14 years. Her role has included assisting Professionals with both their personal and business needs. She has developed a diverse skillset in daily operations, customer service, admin, logistics, travel and events. Her role included managing complex schedules for senior executives, assisting in supporting the businesses from answering enquiries, processing orders, liaising with the logistics team, assisting in organising events from obtaining quotes, R&D of suppliers, to organising travel and accommodation. Her role has also included managing the household and children's needs as well as personal travel, appointments and medical needs.

Industry Background: Childcare, Distribution

Core Competencies and Strengths: Abbie is highly organised, a forward thinker, calm under pressure and a great troubleshooter. She has high customer service standards and works well with multiple priorities. Abbie has strong communication and interpersonal skills with the ability to engage quickly. She holds a Diploma in Childhood Service and an Advanced Diploma in Nutrition & Medicine and a First Aid Certificate.

Location: Queenscliff

Employment Type: Temporary,  Permanent, Contract, Full Time or Part Time

Availability: Immediate

ID number: 129863

Belinda

Sector: Office Management, Operations, Compliance

Personal Impression: Vesna presents as a professional, warm, and approachable individual who connects easily with others. She comes across as confident yet easy-going, making her a natural fit in both team environments and client-facing roles. Highly articulate and personable, she quickly builds rapport and trust, while her calm, friendly manner ensures she can navigate challenges with composure. At the interview, Vesna demonstrated excellent communication skills and a polished, professional presence, leaving a strong and positive impression.

Job Skills and Experience: Vesna brings over 18 years of diverse experience across administration, operations, quality assurance, account management, sales, customer service, and business leadership. With a background that blends corporate roles and entrepreneurship, Vesna thrives in fast-paced environments, balancing strategic planning with hands-on delivery. Most recently, Vesna worked with Forte Asset Services in a multifaceted role covering Office Management, Service Coordination, Job Management, and Systems and Policies. She was the first point of contact for clients, coordinating service appointments, handling inquiries, and ensuring seamless communication between clients, service providers, and technicians. Her role extended to compliance and WHS, including the development of internal policies, SWMs, AFSS scheduling and reporting, CM3 renewals, and ISO certification processes. She also supported office operations through accurate reporting, documentation, and data management. Alongside her corporate career, Vesna has successfully managed her own business, Lights To Party an event lighting company delivering services to both private and corporate clients including AMP, Ferrari, Porsche, Audi, Nescafé, Canon, and CSR. As Director, she oversees all aspects of operations including marketing, client relationship management, supplier negotiations, event planning, financial reconciliation, staff coordination, and policy development. This entrepreneurial experience has sharpened her skills in negotiation, problem-solving, and high-level customer service while reinforcing her ability to manage teams and deliver exceptional results under pressure.

Industry Background: Medical, Government, Digital Marketing, and Events

Core Competencies and Strengths: Vesna has consistently demonstrated strong organisational, client relationship management, and operational leadership skills throughout her career. Operations & Administration, Compliance & WHS, Marketing & Communications and Technology & Systems – Experienced in SiteCore, Marketo, MailChimp, Falcon.io, Canva, Xero, and LMS reporting systems.

Location: Frenchs Forest

Salary: $80,000 - $90,000

Employment Type: Temporary, Permanent, Contract, and Full Time

Availability: Immediately

ID number: 85738

Sector: Office Management, Operations, Marketing

Personal Impression: Jacky is really lovely and easy to get along with, I quickly warmed to Jacky. She is an adaptable and collaborative professional with over 9 years of experience across real estate, client services, and learning and development.

Job Skills and Experience: Jacky is committed to delivering exceptional customer service. She has built a reputation for being a dependable and proactive team player who supports both colleagues and clients with efficiency and professionalism. In her most recent role as Marketing & Operations Manager, Jacky partners with top-performing agents to deliver high-quality marketing campaigns, oversees compliance, manages HR functions, and ensures smooth day-to-day office operations. Previously, she worked as Executive Assistant and Office Manager supporting senior executives and managing end-to-end sales and marketing processes while ensuring compliance and seamless client experiences. Earlier in her career, Jenny spent six years at Integro Learning Company, where she advanced from Training Coordinator to Client Services Manager, leading the launch of a new psychometric assessment tool, managing client relationships, and driving business development initiatives. Across her career, Jacky has demonstrated strengths in operations management, client engagement, and marketing execution, with proven expertise in streamlining processes, supporting leadership teams, and ensuring business efficiency. With her bright, professional manner and ability to balance multiple responsibilities, she is highly regarded as a reliable and resourceful team member who adds value to any organisation.

Industry Background: Real Estate & Training

Core Competencies and Strengths: Known for her strong communication and interpersonal skills, Jacky thrives in fast-paced environments, quickly learns new systems, and brings a highly organised, detail-oriented approach to her work. She has experience in Operations & Office Management, Marketing & Campaign Coordination and Executive Support. She is also Tech savy, and quick to learn and adopt new platforms; proficient in CRM systems, Xero, and digital tools for workflow, marketing, and reporting.

Location: Brookvale

Salary: $110,000

Employment Type: Temporary, Permanent, Contract, and Full Time

Availability: Immediately

ID number: 103131

Sector: Account Manager, Sales-Tech SAAS, Executive, Customer Success

Personal Impression: Kim was a delight to meet, professional, warm and engaging with a smart, upbeat and dedicated approach.

Job Skills and Experience: Kim has extensive experience in the SAAS industry, both in Australia and internationally. In her last role, she managed a group of accounts across Europe and North America, working with a software that serviced employee engagement across different clients from hospitality to oil rigs. Her role included leading a team, Customer management of the top clients from initial engagement, presentation and then full project management and implementation of the project, working closely with both teams to ensure smooth implementation. Kim achieved an impressive Customer Satisfaction score of 97% and a 100% retention rate. Her role also included bringing in some operational efficiencies, working on dashboards, training and mentoring staff on delivering outcomes. Prior to this, Kim worked for a hardware company where her role was a contract to set up the support for customers using Zendesk and Zoho. This role also included setting up and hiring the customer support team, training, and onboarding the staff.  Her prior role was working on a communications software, leading a team of four across APAC. Her role also included setting up a team in Japan.  Kim has also worked within a hospitality software and an online marketplace where she successfully led a team of 16 in project outcomes.

Industry Background: SAAS and Technical

Core Competencies and Strengths: Kim is highly organised, process driven, and has strong stakeholder engagement skills with the ability to engage across all levels.  She is results driven and resourceful, with very strong trouble shooting skills. Kim is happy to be hands on as well as be part of the management team, as she enjoys leading by example. She is proficient in Salesforce, Xendesk, SAP, Monday, Slack and Canva, including having Intermediate to Advanced Excel skills. Kim has a strong business acumen with a high level of Customer Service.

Location: Collaroy

Employment Type: Temporary, Permanent, Contract, Full Time or Part Time

Availability: Immediately

ID number: 129329

Sector: Hospitality

Personal Impression: John is really lovely, down to earth, person with old school values. He is a clear communicator and listens well.

Job Skills and Experience: Tom is a customer-focused and multi-skilled hospitality professional with over 15 years’ experience across hotels, catering, pubs, and events, complemented by hands-on work in furniture removal and logistics. He has built a reputation for delivering exceptional customer service in fast-paced environments, leading teams with confidence, and maintaining a calm, level-headed approach under pressure. Throughout his career, Tim has developed strong communication skills, a “can-do” attitude, and a keen attention to detail, thriving in both front-of-house and back-of-house operations. His leadership experience includes supervising teams of up to nine staff, managing rosters, training, and mentoring, while also ensuring operational efficiency through stock control, cost reduction strategies, and minimising wastage. Technically proficient in RMS, Oracle, Preceda, and POS systems, he is adaptable and capable of switching seamlessly between hospitality service, event setup, and manual handling tasks. Most recently, as Food & Beverage Supervisor at Citadines Connect Sydney Airport, he oversaw staff supervision, supplier ordering, cash handling, meeting room setups, and daily food and beverage operations, while ensuring compliance with health and safety standards. Prior to that, in the same role at Millennium Gloucester Road Hotel in London, he successfully led breakfast service for up to 500 guests, managed bar operations, and supported large-scale events.

Industry Background: Hospitality and catering, with extensive experience in hotels, pubs, and event catering across both Australia and the UK.

Core Competencies and Strengths: Tom considers himself a calm and level-headed person who can work well under pressure. His strengths are in stock control, ordering, and minimising wastage, cash handling, EFTPOS operation, and system proficiency (RMS, Oracle, Preceda).

Location: Balgowlah

Employment Type: Temporary, Contract, Full Time

Availability: Immediately

ID number: 129663

Sector: Administration, Customer Service, Analyst

Personal Impression: Mel is warm, smart and friendly. She has an enthusiastic nature and loves to add value and bring her insight.

Job Skills and Experience: Mel is highly qualified with a robust background in trade compliance, supply chain management, and data analytics. Her experience includes working overseas in the Life Science sector, as a Trade Compliance Analyst, which included liaising with overseas clients in USA, UK, Germany and France, as well as Spanish government officials to obtain the import licence, ensuring all documentation was completed to the required regulations and then to release the stock. Working across two divisions, Healthcare and Chemicals, Mel would issue 20-30 licences weekly. Her responsibilities included defining and monitoring KPIs within the Supply Chain function and ensuring compliance with European regulations. Part of her role also included working on various projects using Yellow Belt Six Stigma, some of her achievements include reducing the processing time for local license import applications by 1.5 hours per month, improving email response rates within 24 hours and collating data for greenhouse gases project ready for implementation.  During her Master's, she worked within the hospitality sector for a consultant, using various datasheets to create a Power BI Dashboard. More recently Mel worked for a bank, analysing customer applications for various Term Deposits and Farming Management deposits, following compliance and regulations.

Industry Background: Life Science, Banking, Hospitality

Core Competencies and Strengths: Mel is highly organised, process driven and proactive. She enjoys working and contributing to a team and is approachable with strong listening skills. Mel has advanced analysing skills with Advanced Excel and Intermediate Power BI. She has strong computer skills including using SAP, and has had exposure to Python and SQL. She holds a Bachelor's in Chemistry, a Master's Degree in Cosmetics and Dermopharmacy and Master's in Business Intelligence.

Location: North Manly

Employment Type: Temporary, Contract, Full Time or Part Time

Availability: Immediately

ID number: 129600

Sector: Customer Service, Business Management

Personal Impression: Suzy leaves a genuinely warm and grounded impression. She’s the kind of person who instantly puts others at ease with her friendly and approachable nature. Thoughtful, calm under pressure, and always willing to lend a hand, she brings a confidence and a can-do attitude to everything she does. People naturally gravitate towards her because she’s authentic, solution-focused, and simply lovely to deal with—both professionally and personally.

Job Skills and Experience: Suzy is a self-driven and down-to-earth professional with a strong foundation in customer service, business operations, and brand development. With extensive experience across retail, e-commerce, and wholesale environments, she brings a unique combination of strategic thinking, hands-on leadership, and a passion for building meaningful customer relationships. Suzy has a proven track record of launching and growing successful small businesses, including retail and FMCG brands. Her strengths lie in her ability to lead business development initiatives, manage day-to-day operations, and drive customer engagement through thoughtful service and communication. She thrives in dynamic environments where adaptability, problem-solving, and collaboration are key to success. Her approachable nature, paired with excellent time management and organisational skills, make her a reliable and proactive team member. Whether leading product development, nurturing client relationships, or supporting frontline retail, Suzy consistently brings energy, initiative, and a results-focused mindset to everything she does.

Industry Background: Retail & Customer Service, E-commerce & Small Business, Skincare and Whole Food and Pet Food

Core Competencies and Strengths: Suzy has a customer-centric approach and an entrepreneurial mindset. She has natural business development skills and is strong in identifying opportunities, securing partnerships, and driving sales growth in both retail and wholesale settings. She is proficient in MS Office, Slack and Google Business.

Location: Frenchs Forest

Employment Type: Full Time or Part Time

Availability: Immediately

ID number: 129591

Sector: Account Management, Project Management, Sales Support

Personal Impression: Polly is warm and approachable by nature and has a genuine care for people. She brings a calm, steady presence and is often described as sweet, kind, and thoughtful - someone who naturally lifts the energy in the room. Her ability to connect with clients and colleagues alike stems not just from her communication skills, but from her authentic empathy and desire to connect with other people.

Job Skills and Experience: Polly is a dedicated and solutions-focused professional with over 15 years of experience across business development, customer success, account management, and sales support. Throughout her career, she has built a reputation for cultivating strong strategic relationships and driving business growth through client-centric service. With excellent communication and interpersonal skills, she is adept at understanding client needs and aligning company offerings to deliver exceptional results. Polly is also a collaborative and hands-on leader, experienced in mentoring and supporting teams to deliver high-quality operational and stakeholder outcomes. She thrives in fast-paced, dynamic environments and brings a results-driven, adaptable mindset to every challenge. In her next role, Polly aims to leverage her extensive experience to further customer success and operational excellence while consistently delivering impactful results. Most recently, she worked as a Business Consultant and Project Manager with Hey You App, where she focused on improving internal processes and client retention strategies, leading the implementation of changes that enhanced operational efficiency and customer experience. Prior to that, she held multiple roles at First Choice Diagnostic Co., including Customer Success Manager, Operations Supervisor, and Project Manager. In this capacity, she managed scheduling and operations teams, led client onboarding, and supported the transition of major accounts such as Australia Post.

Industry Background: Technology & SaaS, Healthcare/Diagnostics, Education

Core Competencies and Strengths: With over 15 years of experience in business development and account management, Polly's strengths lie in her relationship-building skills, operational leadership, and customer-centric mindset, which she applies across every role with consistency, care, and professionalism. 

Location: Davidson

Salary: $100,000

Employment Type: Temporary or Permanent, Part Time

Availability: Immediately

ID number: 115231

Sector: Corporate Services, Executive Support, Compliance & Office Operations

Personal Impression: Jacky is the kind of person every high-performing team wants but few can find. She brings a unique blend of composure under pressure, strategic thinking, and a genuinely warm, people-focused approach. Whether it’s liaising with C-suite executives, coordinating large-scale office relocations, or implementing compliance systems from scratch, Jacky brings clarity, structure, and reliability to every task. She’s intuitive, organised, and a master of managing change across complex, multi-stakeholder environments.

Job Skills and Experience: Jacky's most recent role was as an EA to senior leadership teams, in which her responsibilities ranged from board & C-suite support, calendar and travel management, minute-taking, to personal assistance. During her role as Office & Operations Management, Jacky managed facilities, reception, purchasing, vendor management, planning, relocation and refurbishment projects. While working in her EA role for an IT startup, Jacky oversaw the design and implementation of the company's ISO 9001:2015 certification, including auditing, policy and procedure development. She also has experience in Workplace Safety & Change Management, working on WHS compliance, safety committee leadership, Covid-19 site operations, and dynamic risk assessments. Jacky is skilled in stakeholder engagement, staff supervision, high-level customer service, and team coordination.

Industry Background: Corporate Services, Healthcare, IT, Construction

Core Competencies and Strengths: Jacky has a proven track record of implementing systems that streamline costs and workflows, including reducing office expenditure by 30% and driving helpdesk efficiency. From managing large-scale Covid-19 testing operations to supporting leadership transitions and working with diverse stakeholders under high-pressure environments, Jacky brings calm, structure, and solutions to every situation. Jackie is an expert in ISO systems, audit preparation, and WHS implementation, ensuring not just compliance but ongoing improvement and operational excellence. She also has experience in document and digital management, working with TRIM archiving, MS Office 365, SharePoint, IT Glue, Visio, and Xero.

Location: Frenchs Forest

Salary: $80,000 - $100,000

Employment Type: Full Time

Availability: Immediately

ID number: 129248

Sector: Admin/Customer Success/Account Management

Professional Summary: Background in Customer Success Management

Personal Impression: Amelia is warm, friendly and professional. She has a real big picture view and was very engaging and focused and brings a wealth of expertise in events and account management.

Job Skills and Experience: Amelia has a background as an Account Manager, with a notable track record in managing key accounts and diverse teams in the hospitality industry. In her most recent role she managed all the Corporate Key Accounts of up to 100, end to end, from taking the initial consult, to setting up their online profile, ensuring tailored solutions that align with the client needs and budget specifications. Her role also included reviewing the current accounts to ensure retention. Prior to this, Amelia worked in the Hotel industry, managing a team, while overseeing events for up to 1,000 guests, her role included managing a calender of events over 12 months, managing budgets of upto $20M, drafting proposals, contracts for events including travel, accommodation, entertainment, menu tastings, meetings, conferences, dinner and cocktail parties. Amelia's role included meeting sales targets and ensuring revenue growth by nurturing client relationships. One of her achievements includes managing an extensive portfolio that generated approximately $1.5 million in annual revenue.

Industry Background: Retail, Events, Hospitality

Core Competencies and Strengths: Amelia has very strong communication and interpersonal skills, with excellent stakeholder management skills. She is highly organised, detail-oriented and has a strong commercial acumen, with a customer-focused approach. Amelia has strong computer skills in MS Suite and Salesforce and holds a Diploma of Hospitality (Management) and multiple Certificate II qualifications in Hospitality and Operations.

Location: Cromer

Salary: $80,000 - $100,000

Employment Type: Full Time and Part Time

Availability: Immediately

ID number: 128854

Sector: Operations, Customer Service, Sales and Events

Professional Summary: Background in Customer Service and Operations Management

Personal Impression: Natalie is a calm, empathetic, and highly capable professional who brings a unique blend of emotional intelligence, administrative skill, and operational leadership to her work.

Job Skills and Experience: Natalie is a results-driven professional with over 20 years’ experience in office administration, customer service, team leadership, and facility operations, most notably in cemetery and memorial services. As Team Leader – Cemeteries at Northern Beaches Council,  Natalie managed all operational aspects of Mona Vale and Manly Cemeteries, including customer service, memorial event coordination, sales, CRM database oversight and capital works planning. Prior to that, she worked at Pittwater Council as Coordinator and previously as Cemetery Supervisor/Admin Officer, where she was instrumental in implementing cemetery management software, managing up to $1 million in annual sales, coordinating maintenance contractors, and establishing a successful volunteer program. Natalie has been recognised for her work through successful heritage grant submissions and the development of the "Honour Our Fallen" recognition program. Her roles have consistently demanded high levels of discretion, empathy, conflict resolution, and stakeholder communication—skills she has mastered and applied with care and professionalism.

Industry Background: Customer Service and Operations Management

Core Competencies and Strengths: Natalie thrives in environments that require sensitivity, compassion, and precision - demonstrating a deep commitment to community service and respectful client care. Natalie leads by example, is exceptionally organised, and manages her responsibilities with quiet confidence and unwavering attention to detail. Her long-standing dedication to public service and ability to perform under emotional pressure make her a truly exceptional asset to any team. Customer Relationship Management (including bereavement support), Team Leadership and Staff Oversight and Facilities and Site Management. Natalie has just completed a Bachelor of Business at Charles Sturt University (2025) and a Diploma of Business at TAFE (2014). She is proficient in MS Office Suite and Database Management Software.

Location: Warriewood

Salary: $80,000

Employment Type: Full Time

Availability: Immediately

ID number: 129108

Sector: Travel, operations, office management

Professional Summary: Background in Customer Service, Childcare and Support Worker

Personal Impression: Tracey is friendly, highly motivated, adaptable, and results-driven professional with over 20 years’ experience across travel coordination, tour leadership, administration, project and event management, digital marketing, and sales.

Job Skills and Experience: Tracey's career spans both corporate and tourism environments, where she has consistently delivered exceptional service, driven operational improvements, and built strong relationships with clients and stakeholders. Currently working in a global fragrance and flavour company, Tracey provides high-level administrative and sales support across multiple functions. She has been recognised both locally and regionally for her contributions to marketing submissions, process improvements, and client engagement. In parallel, she has worked as a Tour Leader for nearly a decade, successfully coordinating and delivering bespoke performance tours on land and at sea. These experiences highlight her exceptional organisational ability, calmness under pressure, and genuine care for customer experience. She has led groups to destinations including the USA, Singapore, and the South Pacific, liaising with cruise lines, managing complex travel logistics, and supporting multi-generational groups with professionalism and empathy. Tracey thrives in fast-paced, people-focused environments where she can make a tangible impact. Known for her attention to detail, initiative, and emotional intelligence, Tracey builds trust quickly and handles challenges with grace. She is seeking her next opportunity in a team that values service excellence, strong communication, and collaboration - where she can bring her "can-do" energy, travel expertise, and leadership to the forefront. With extensive global travel experience and a passion for creating positive experiences, Tracey would be an asset to any organisation in the travel, events, or broader service industries.

Industry Background: Local Councils

Core Competencies and Strengths:  Tracey brings a unique combination of hands-on logistics expertise and people-centric leadership, making her a standout candidate for roles in tour operations, travel management, project coordination, or administration. She is skilled in managing end-to-end logistics for land and cruise-based group travel, including international itineraries, bookings, performances, and client support. Tracey thrives in building lasting relationships with stakeholders, tour participants, studio owners, and internal teams. Tracey is known for her approachable and supportive style. She is proficient in Social Media, IBIS, MS Office System, IT systems, WHS, HR and office operations.

Location: Northmead

Salary: $85,000

Employment Type: Full Time or Part Time

Availability: 2-3 weeks

ID number: 129444

Professional Summary: Background in Customer Service, Childcare and Support Worker

Personal Impression: Belinda is a warm, friendly, and professional individual who brings both a positive energy and a high standard of communication. She has a naturally pleasant disposition and communicated effectively. She demonstrated the ability to process information quickly and was attentive throughout the interview process. Belinda is well-organised and thrives in both collaborative environments and when using her own initiative. She consistently demonstrates a high level of dedication, with a strong sense of responsibility and an ability to prioritise, multi-task, and maintain focus under pressure.

Job Skills and Experience: Belinda's career reflects a versatile and committed professional with a rich background spanning childcare, health and fitness, aged care, and customer service. She has demonstrated exceptional adaptability across roles that require strong interpersonal, organisational, and caregiving skills. Her most recent role at Gem Early Learning highlights her strengths in early childhood education, behaviour management, and daily care routines. Prior to that, she served as a Fitness Trainer at Core 9 Fitness, where she delivered group fitness programs, advised clients on safe use of equipment, and maintained high safety standards. Her earlier experience includes five years running her own Family Day Care, giving her strong insight into child development, educational activities, and home-based care compliance. Additionally, she worked in customer-facing roles at National Hearing Care, demonstrating exceptional customer service, front desk coordination, appointment scheduling, and complaint resolution.

Industry Background: Early Childhood Education & Child Care, Health & Fitness, Aged and Disability Support and Customer Service & Reception

Core Competencies and Strengths: Excellent customer service and leadership skills, Ability to work both independently and in a team. Proficient in administration and computer systems.

Location: Narrabeen

Salary: $70,000

Employment Type: Full Time or Part Time

Availability: Immediate

ID number: 129394

Title: Customer Service, Sales-Tech SAAS, Executive

Skills: Sally has a great work ethic, highly organised and a calm demeanour, she loves to by busy and likes variety, she picks up systems quickly and is proficient in MS Office and Oracle, she has basic knowledge of MYOB.

Experience: Sally has a strong background in project coordination and executive & team support, having worked at Sky Racing for the last 9 years as a Media & Operations Coordinator Sally supported the GM and Leadership Team where she managed calendars, meetings, travel, expenses and coordinated events and special projects. Prior to that she worked for Forest Coach Lines for 6 years as Reception, Administration & Customer Service, handled enquiries, switchboard, timetable support, lost property, mail, uniforms, stationery, charter bookings, complaints records and accounts payable. Sally is recognised for reliability and teamwork. She possesses strong initiative and confidence in assuming high levels of responsibility within fast-paced, dynamic environments.

Salary: $75,000 - $80,000

Location: Frenchs Forest

Employment Type: Full Time 

Availability: Immediate

Culture fit: Sally is a highly self-motivated and reliable professional known for her initiative, teamwork, and ability to manage responsibilities in dynamic and fast-paced environments. She demonstrates a positive attitude, calm, easy to talk to and has strong organisational skills, and a proactive approach to ensuring the needs of the business are met. Her communication style and attention to detail make her an asset to any team.

ID number: 104408

Title: Customer Service, Sales-Tech SAAS, Executive

Skills: Kim is highly organised, process driven, has strong stakeholder engagement skills with the ability to engage across all levels. She is proficient in Salesforce, Xendesk, SAP, Monday, Slack and Canva, including having Intermediate to Advanced Excel skills.

Experience: Kim has extensive experience both in Australia in Internationally in Customer Success and Operations, equipping her with the tools to excel in customer-centric roles.  In her last role she managed the customer support across Europe, North America  achieving an impressive Customer Satisfaction score of 97% and a 100% retention rate.  Her role included leading a team, Customer management of  the top clients from initial engagement, presentation and then full project management and implementation of the project, working closely with both teams to ensure smoot implementation.

Location: Collaroy

Employment Type: Temporary Permanent Contract, Part Time, and Full Time 

Availability: Immediate

Culture fit: Kim was a delight to meet with; she is warm, fun and smart, with an upbeat and had a happy persona.

ID number: 129329

Title: Admin, Customer Service

Skills: Chloe is hard working, highly organised and proactive. She has excellent attention to detail with well-developed problem solving skills, including making decisions. She thrives in streamlining operations and maintaining quality control, ensuring smooth operational workflows. She has strong computer skills, including using MS Dynamics, SAP, Canva, Autocad, Sketup and intermediate to advanced Excel skills. Experience: Chloe has a strong background in Retail, Warehousing, and Logistics. She holds a Master's degree in Architecture and is tech savvy. In her most recent role working for a large retail chain, her role as the Returns Coordinator included managing logistics of returns from across stores ANZ and South Pacific of over 300 stores, as well as all the online orders for the region. Her duties included checking the stock, conducting QC, matching the product payment, adhering to any promotions adjustments and approving or declining in Microsoft Dynamics AX. Once the process was complete, Chloe's role then included sorting products via category, creating a shipment list and organising the logistics to varies sites depending on the outcome, this included sites in Thailand and China. Prior to this, Chloe worked at a Medical Device business assisting them in their relocation, this included pick, pack and inventory contact and stock management using SAP. She also has experience in working in retail sales, assembly role for Sony and has a background overseas working as a drafter for an Architect business.

Salary: $30-35 per hour

Location: North Manly

Employment Type: Temporary Contract, Part Time, and Full Time 

Availability: Immediate

Culture fit:Chloe is energetic, bubbly and self-motivated she has a very strong work ethic and enjoys taking full accountability for her roles, always gives 100%.  She is smart and a methodological in her approach with an honest and approachable nature. 

ID number: 129327

Title: Marketing, Customer Service

Skills: Cathy can work with Platforms including Freshdesk, Amazon Connect, Zendesk, Shopify, Salesforce, Canva, CapCut, WordPress, Skilled in training, coordinating, and supporting large volunteer groups to ensure smooth operations during major events.

Experience: Most recently Cathy has Volunteered with the Australian Fashion week, and has done so for some years now in many different roles including PR and Assistant Volunteer Manager, Coordinating (500+ volunteers at major events).  Prior to this she took a contract position with Scene to Believe, one of Australia's leading event photography and event services providers where she was responsible for Customer Service & Complaint Resolution (via phone, chat, social platforms). Cathy was also across social media strategy, content creation & community engagement (TikTok, Instagram, Facebook).  Cathy is now looking to settle down into a permanent role preferably where she can use her people skills in a customer service role.

Salary: $75,000 - $80,000

Location: Hornsby

Employment Type: Temporary and Permanent Full Time 

Availability: Immediate

Culture fit: Cathy has a calm yet very bubbly personality, she has a versatile background with a talent for people coordination, digital content creation, and customer engagement. She's adaptable, tech-savvy, and thrives in fast-paced, high-pressure environments—balancing creativity with strong communication and organisational skills.

ID number: 129288

Title: Administration, Customer Service, HR

Skills: Nadia is highly organised, adaptable, a quick learner, with a flexible approach.  She has proven ability to work in a fast paced environment and has the ability to "hit the ground running", she is process driven with strong attention to detail.

Experience: Nadia is a dedicated Human Resources professional at the beginning of her career, she has a strong background in end-to-end recruitment and stakeholder engagement. Nadia has recently completed the prestigious New Colombo Plan Scholarship, awarded by the Australian Government, which highlights her dedication to fostering international engagement and her ability to work in diverse environments. In her most recent role working in Japan, her role included HR support for over 25 staff, being the first point of contact for all HR issues and ensuring safety when out onsite. Her role also included looking after the VIP guest, from end to end bookings of unique 10 day tours, including booking flights, accommodation, transfers and tours, processing all the payments. Prior to this she managed high-volume recruitment, this included posting the ads, screening applications, booking interviews with Managers, reference checking and then completing all the pre-employment checks, issuing contracts and onboarding for over 30 new hires.

Location: Forestville

Employment Type: Temp Contract, Part Time, and Full Time 

Availability: Immediate

Culture fit: Nadia is vibrant, bubbly and outgoing. She has a very positive attitude, with a real 'can do' mentality and high work ethic.

ID number: 129289

Title: Office Administration, Executive Support

Skills: Kathy thrives in managing multiple priorities simultaneously, from catering logistics to inbox triage and stakeholder communication. She is skilled at creating seamless experiences for large groups, and has managed everything from 130-person Christmas parties to weekly volunteer catering. Kathy is a clear communicator with a calm presence, and maintains positive relationships across all levels - from senior executives to volunteers and customers. Kathy’s experience spans fast-paced finance environments and dynamic community-focused organisations. She’s flexible, eager to learn, and always ready to step in where needed. Whether supporting a director or running an office solo, Kathy brings a strong sense of ownership, accountability, and collaboration.

Experience: Kathy is experienced in Administration & Office Support (Diary management, inbox control, filing, archiving, office supplies, fleet record keeping, phone reception, customer liaison), Executive Assistance (Calendar coordination, travel bookings, formatting reports and presentations, internal communications, meeting prep, function planning), Event Coordination (Staff off-sites, annual conferences, Christmas parties, team meetings, and volunteer celebrations for over 100 guests), Customer Service & Stakeholder Engagement (Friendly and effective liaison with clients, volunteers, internal staff, and executives). Kathy is has worked with a range of softwares and systems, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and Monday.com, as well as iPads and tablet tools.

Location: Fairlight

Employment Type: Part Time

Availability: Immediately

Culture fit: Kathy is the kind of professional every team needs — calm, efficient, and unflappably dependable. Her approach is personable and proactive, with a natural ability to organise people, spaces, and information. Whether supporting C-suite executives or running the operations, Kristine brings warmth, structure, and attention to detail. She’s approachable, solution-focused, and effortlessly blends strong people skills with rock-solid administrative expertise.

ID number: 129253

Title: Sales Support, Customer Service and Operations

Skills: Nikki is confident, dynamic, resourceful and results driven, and enjoys a role that is varied and she can drive outcomes. She has very strong communication and interpersonal skills with a proactive nature. Nikki is highly organised, has proven decision making abilities and focused to get the job done.

Experience: Nikki is a well-rounded professional with extensive experience in operations, sales and customer support, and HR. In her most recent role she managed the office and warehouse operations as well HR Admin and Payroll. Her duties included ensuring daily logistics ran smoothly, trouble shooting any issue or delays, working closely with the Sales Managers, Customers Service teams, sending out a weekly newsletter to all employees from HO total being up to 600 staff. Her role included supporting the CEO in booking meetings, day conferences and leadership meetings across Australia. She was also the Facilities Coordinator for the office as well as being the fire warden for the building. Prior to this, Nikki's roles have included HR Admin, onboarding new staff, advertising, screening, issuing new contracts as well as running a fortnightly payroll of over 400 staff. One of her achievements include achieving a remarkable 100% resolution rate for customer enquiries and has streamlined administrative processes that reduced operational costs by 20%.

Salary: $95,000 - $100,000

Location: Dee Why

Employment Type: Permanent, Contract, and Full Time

Availability: 1 week's notice

Culture fit: Nikki is a dynamic, results driven professional, she is well presented and has a friendly, bubbly nature

ID number: 124549

Title: Sales Support & Customer Service

Skills: Emily has strong customer service and account management skills and a good understanding of operational needs. She has a proven track record of ensuring date accuracy, efficient order and invoice processing, with excellent stakeholder management experience. Emily enjoys working in a fast paced environment, being challenged, likes to keep busy and is now looking to join a team where there is career progression.

Experience: Emily is a dynamic and detail-oriented professional with extensive experience in sales support, operations coordination, and customer service. In her most recent role her duties included providing support for over 130 clients and managing service planning in accordance with NDIS guidelines. This included everything from onboarding new clients and setting them up in the system, taking them through the onboarding process and identifying their needs. Her day to day including organising and scheduling both equipment and services, end to end, raising invoices, ensuring all the compliance and consent forms were completed accurately and uploading them onto the system and liaising with the accounts team and external providers daily. This was a fast paced busy role, that involved high accuracy and a certain level of reporting, she also started in Reception and customer service and grew quickly within the organisation. Prior to this role she was the Store Manager for a beauty brand, leading a team, ensuring all KPI's are met deceptional customer service and achieve sales targets, open and closing the store and providing reporting to Head Office, ensuring inventory management and merchandising as well as ensuring the team were upto date on product knowledge.

Salary: $75,000 - $80,000

Location: Narrabeen

Employment Type: Temporary, Permanent, Contract, Full Time and Part Time

Availability: Immediate

Culture fit: Emily was a delight to meet with, she was super friendly, engaging and had a lovely warm and confident nature.

ID number: 128655

Title: Customer Service | Healthcare | Retail | Housekeeping

Skills: Tracey is a highly organised professional, results driven, with meticulous attention to detail and process. She has excellent communication and interpersonal skills with proven stakeholder management skills at a high level.  With well developed trouble shooting skills, sha has a real "can do" attitude and is honest and reliable. She has strong computer skills across MS Suite including powerpoint and excel, she has used various software including MyClub, Northstar, Adobe Indesign and Wordpress. She has a passion for boats and sports and has a current boating licence. Her commitment to excellence is further demonstrated through her volunteer initiatives, showcasing her leadership skills and community involvement.

Experience: Tracey is a highly skilled professional with a robust background in event management, communications, and marketing. In her most recent role as the Events & Communications Manager she had exceptional capability in handling large-scale events, with responsibility for approximately 400 functions annually across multiple sites including accommodation onsite. She is adept at sales management, staffing, and financial oversight, ensuring seamless event delivery from inception to execution. Her role also included managing upto 1200 members, this also included onboarding new members, conducting presentations and providing tours of the facilities. Executing the weekly newsletters, using Adobe Indesign and wordpress, organising uniforms, prizes and gifts and attending the committee meetings. Prior to this role, she was the Sports & Communication Manager, running all the sports events, including fundraising sport events end to end, including creating all the draws, tables, trophies and publishing the results on the website. During her time in the role she was also the Fire Warden, First Aid Officer and Facilities Manager. Her past roles have also included significant responsibilities in club communications, promotions, retail operations and as an EA, as well as being a guest presenter on a health and fitness television channel. She has been recognised within the industry, having received many awards.

Salary: $90,000 - $100,000

Location: Palm Beach

Employment Type: Permanent and Full Time

Availability: Immediate

Culture fit: Tracey is a well presented professional with a confident, calm and friendly nature. She was an absolute delight to meet with and was able to clearly define her experience and skillset and showcased her achievements. 

ID number: 129115

Title: Customer Service | Healthcare | Retail | Housekeeping

Skills: Stacey is known for her calm demeanour, reliability, and proactive mindset. Whether working independently or as part of a team, she creates positive experiences for clients and colleagues alike. Now seeking a full-time opportunity, she is eager to apply her diverse skill set within a supportive and collaborative team environment where she can continue to grow and contribute meaningfully. Stacey is a dedicated and versatile professional with a strong background in customer service, aged care, technical support, and housekeeping. With over four years of experience in the healthcare sector and a solid foundation in both retail and technical service roles, she brings a compassionate, organised, and proactive approach to every environment she works in. Holding a Certificate III in Individual Support (Ageing Specialisation), Stacey excels at providing person-centred care while also managing frontline customer engagement and back-end operations with professionalism and efficiency.

Experience: Stacey's experience spans multiple sectors — from her ongoing role as an Assistant in Nursing at Thompson Health Care, where she supports residents with daily living and health monitoring, to her work as a Customer Service Assistant at CLA Lighting and Sales Associate at Hardware & General, where she handles everything from phone queries and sales processing to stock control and supplier coordination. Additionally, Susmita brings hands-on technical knowledge from her role as a Junior Field Technician at VigiLink Solutions and has maintained a high standard of cleanliness and guest service in past hospitality roles.

Salary: $65,000 - $70,000

Location: Dee Why

Employment Type: Permanent Full Time

Availability: 1 week notice

Culture fit: Stacey is a softly spoken sweet girl, she is living here with her Australian hubby who runs his own CCTV Business, and she works with him on the weekends, she has a strong background in customer service and loves to support and help others. Stacey is empathetic and caring; she is looking for somewhere she can grow in a team environment and has support.

ID number: 129104

Neil

Katrina

Title: Strategic Account Management | Sales | Customer Service

Skills: Kiara has demonstrated an exceptional ability to align client needs with strategic business goals. At RX Global, she currently manages high-profile exhibitor accounts within the Reed Gift Fairs portfolio, creating bespoke development plans and maintaining long-term relationships with key stakeholders. Her earlier roles span national exhibition sales, technical support for tourism booking systems, and sales and marketing for a national organic food brand, giving her a well-rounded skill set in consultative selling, customer care, stakeholder management, and CRM/database handling. She is known for her consultative approach, clear communication, and ability to navigate complex stakeholder environments, Kirsten excels in turning challenges into growth opportunities while maintaining a strong client-first mindset.

Experience: A results-driven Strategic Account Manager, Kiara brings over eight years of experience across client-focused roles in the events, tourism, tech, and retail industries. With a strong foundation in account development, customer relationship management, and solution-based sales, she has built a proven track record of driving revenue growth, deepened key client partnerships, and delivering tailored solutions in competitive, fast-paced environments.

Salary: $95,000 - $100,000

Location: Warriewood

Employment Type: Permanent Full Time

Availability: 4 weeks notice

Culture fit: Kiara is well, presented, dynamic and outgoing with excellent experience across Account Management, Business Development and sales, client management, customer service and fostering strong relationships, she is outgoing, very chatty and loves engaging with her client and finding solutions for them.

ID number: 129099

Title: Customer Service and Administration

Skills: Erin is a doer, she likes to be focussed and get the work done.  She sees herself as a good communicator and a supportive work colleague.  She is organised and accurate in her day to day tasks and likes to be accountable for her own responsibilities in the work place. She likes to ask questions, if she knows "why" then she feels she has a better understanding of what needs to be done and around key priorities.  

Experience: Erin has a background across customer service and administration support both within retail and leisure, ensuring customers are well looked after and orders are fulfilled, initiating payments and helping with stock levels. She has also worked as a support Teachers Aide within a high school. Her most recent role has been working for Dnata Catering in Brisbane Airport. This role was physically demanding and needed a keen eye for detail and the ability to communicate and be totally team and customer orientated. The days were busy and fast moving with a high level of administration that needed to be completed correctly and on time, relating to temperature controlled foods.  She loved the team environment particularly working with lots of different personalities and cultures. She enjoyed the Teachers Aide role as she felt it had a real purpose, she focussed on the challenge of supporting someone to head in the right direction with their education and effort. She said the role also put her into an environment that was disrespectful and at times concerning however she knew she had to face that head on and not take any abuse personally, helping her to build real resilience. 

Salary: $70,000

Location: Balgowlah

Employment Type: Permanent, Temporary, Contract and Full Time

Availability: Immediately

Culture fit: Erin presents initially as quite shy, but once she settles in she is delightful. She demonstrates very good listening ability and is warm and personable. She presents as an empathetic, nurturing and team orientated individual.

ID number: 129099

Title: Relationship Manager - Medical Device Industry

Skills: Lilly has a naturally inquisitive mind and has strong analytical ability, she describes herself as the go to person and has strong organisational skills, she identifies that the "devil is in the detail" and she is meticulous around her work tasks.  She is a lateral thinker and loves to problem solve. She is driven and resilient, picks herself up quickly and moves on.

Experience: Lilly has recently been made redundant from her role with The Being Group, her role as a Relationship Manager saw her dealing directly with tenders and proposals for the government sectors. She was project managing the completion of the tenders within a strict timeframe and scoping out the resources needed to fulfill the marketing projects which could range from video infomercials, to rebrand, website updates, taking new projects to market etc. When she first joined The Being Group she was working more on the commercial side, she was Account Managing key accounts and following up warms leads, scoping out works, undertaking discovery meetings directly with clients and again coordinating the resources, directing WIP meetings and working across timelines for multiple projects required to fulfill all the contracts. She enjoyed the very fast pace of this role and the diversity and variety around deliverables for each project. Her role with Basic Bananas was very similar although a quite different service offering within a subscription model to small businesses.

Salary: $90,000

Employment Type: Permanent, Temporary, Contract and Full Time

Availability: Immediately

Culture fit: Lilly is very warm and personable and engages immediately. She was attentive and focussed throughout the interview process and was able to give excellent examples to the behavioural questions relating to her working experiences.

ID number: 129114

Title: Account Management - Medical Device Industry

Skills: Ruby is dynamic, hardworking and works well under pressure with multiple deadlines - a real "gun" to get the job done, she thrives on taking autonomy in a role and make it he own. Ruby is looking for a varied long term role in a company which supports their team and encourages career growth. Highly organised, proactive and driven to get the job done, she has well developed prioritising and trouble shooting skills. She has strong computer skills including using MS Suite, Netsuite and MYOB.

Experience: Ruby has strong Customer Service skills including experience in account management and logistics. In her most recent role, being very fast paced and detail oriented, she supports NSW Hospitals end to end with product related orders in the medical device industry, from the initial enquiry, quote, raising the po, logistics, scheduling to invoicing. Prior to this she worked as an Onboarding Manager for F45 Training HQ for 5 years, where she had a diverse range of responsibilities. She managed communications and a high volume of email tickets from franchisees through Zendesk, her role included onboarding franchises end to end of opening new studios in Australia, New Zealand, India, Asia, and the Middle East. She conducted support compliance calls with franchisees, liaised with the IT department to resolve technical queries, and onboarded new franchisees onto the 'green light project.' In this project, she monitored studio compliance at each stage, ensuring the deadlines would be met. During this time she showed initiative and created a manual for new starters on how to onboard.

Salary: $80,000

Location: Dee Why

Employment Type: Permanent and Full Time

Availability: 2-4 weeks notice

Culture fit: Ruby is a bubbly, confident and has an engaging personality. We built a great rapport quickly; she is articulate and provided detail and examples when discussing her skills and experience. She has a real fun, positive "can do" attitude.

ID number: 120559

Title: Office Manager and Executive Assistant

Skills: Joanne has strong skills in planning and organization, with a proven ability to manage multiple tasks and projects simultaneously. Highly developed interpersonal skills, capable of establishing and maintaining good working relationships with stakeholders. Experienced in handling sensitive and confidential matters with a high level of discretion and contributing to a positive work atmosphere. She has good computer skills including using MS Suite, preparing presentations, CONCUR, Xero and Optimo.

Experience: Joanne has over 20 years of experience in administrative roles, including positions as Office Manager and Executive Assistant. She is skilled in diary management, expense reconciliation using CONCUR, and coordinating events, conferences of up to 100 and travel arrangements for domestic and international needs. She has also worked on various projects from researching IT Suppliers, planning an itinerary for an overseas trip to planning staffing daily sales run across Sydney to checking logistic document ready for payment, ensuring all documents cross check. Familiar with HR processes, including maintaining employee files and assisting with training and induction of new staff. Also has experience as a Practice Manager in a healthcare setting and a coordinator for training program.

Location: Dee Why

Employment Type: Permanent and Full Time

Availability: 4 weeks

Culture fit: Joanne was lovely and open, she is super friendly, self-motivated with a dependable, "can do" attitude with a professional and diplomatic nature.

ID number: 120067

Marissa

Ruby

Title: Sales Administrator

Skills: Ruby has strong organisational and prioritisation skills, excellent with data management and meticulous attention to detail, with the ability to multitask effectively. Strong ability to work towards deadlines while maintaining high-quality. Intermediate to advanced proficiency in Salesforce and MS Suite including Microsoft Excel (Pivot tables, V-lookup, Macro).

Experience: Ruby has extensive experience across sales administrator with a strong skillset in analytics, being an excel superuser. In her most recent role her duties included maintaining and updating the CRM system, managing client communications, and liaising with suppliers to ensure seamless operations. Part of her role included quoting for business clients for large customer order upto $1M, this needed to be very detailed and include all the technical components. Her role prior to this included assisting the Sales team in events, from sending out the invites, following up on the rsvps and ensuring the full list is kept updated and provided the the Sales team. She also managed a Sales incentive program, managing sales data for qualification of the incentive programme. While working as a business analyst her role included creating a price list for products and parts using formulas based on costing calculations.

Salary: $75,000

Location: Belrose

Employment Type: Permanent and Full Time

Availability: Immediately

Culture fit: Ruby was absolutely lovely, professional, warm and smart, she has a high work ethic and shows a real dedication in her roles.

ID number: 71668

Jill

Title: Digital Marketing and Client Services

Skills: Jill is effective in managing and optimizing website content, product listings, up to 100 new products weekly and collaborating with internal departments to enhance customer experience and conversion rates. Highly organised with a proven ability to manage multiple priorities and deliver to deadlines, enjoys a busy role. Excellent stakeholder management skills, diligent, trustworthy and loyal. Proficient in various ecommerce platforms including Shopify Plus and Magento 2, Zendesk, Gorgias, Klaviyo and Emarsys. Strong analytical skills with experience in Google Analytics for sales reporting. Holds a Certificate in Direct Marketing Compliance.

Experience: Jill has over 20 years of extensive experience in ecommerce, digital marketing, and client services across diverse industries.  She has a proven track record in marketing planning, campaign management, project management, and account management. In her most recent role she was involved in setting up the flow and road mapping for user experience, developing and executing the digital strategy which included sending out 4 EDMS a week and promotional marketing.  She was also involved in the Customer experience for recalls. Her roles prior included creating the ecomm site of shopify, data-entry of product listings, uploading imagery, assisting the the content creation.  Her key achievements include launching new product categories, migrating review platforms, and overseeing significant website upgrades and ensuring 100% on user experience.

Salary Expectations: $100,000

Location: Mona Vale

Employment Type: Temporary, Contract and Full Time

Availability: Immediately

Culture fit: Jill is dynamic, positive and has a real results driven mindset, she was a delight to meet and has honed her skillset, and not afraid to be hands on.

ID number: 128147

Lou

Sharon

Suzy

Claire

Sue

Riley

Brian

Mickey