Admin/Customer Service Professionals

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Admin/Customer Service Professionals


info@mitchellmorley.com.au

Elise

Sector:   Customer Service - Operations - Logistics
Personal Impression:  Elise presents as a highly driven, positive, and adaptable professional with strong leadership qualities and excellent interpersonal skills.
Job Skills and Experience: Elise has developed strong skills in communication, stakeholder engagement, customer service, and operational coordination. She is confident managing client relationships, handling complex enquiries, and resolving issues efficiently. Her experience in logistics and supply chain environments has equipped her with the ability to coordinate shipments, manage supplier communications, monitor delivery timelines, and resolve operational delays under pressure. Elise is comfortable working with computer systems, managing documentation, and coordinating multiple tasks simultaneously.
Industry Background: Elise brings over seven years of international experience across logistics, supply chain operations, business development, and personal development coaching. She currently works as a self-employed Relationship and Life Coach in Sydney, supporting clients through personal growth, emotional development, and goal alignment. Prior to this, she worked as a Supplier Expediting Specialist with J. Blackwood & Son Pty Ltd, managing supplier orders, resolving backlog issues, and maintaining communication between suppliers and internal teams to ensure delivery timelines were met. Earlier in her career, Elise worked as an Export Operator with Hillebrand Gori Australia, coordinating international shipments, managing documentation, and liaising with shipping lines and transport providers. She also worked in Vietnam with Unique Logistics International in a Business Development and Customer Service role, where she managed key client accounts, supported freight operations, and assisted in training new team members.
Core Competencies and Strengths: Elise combines strong communication and relationship management skills with the ability to work effectively in fast-paced operational environments. She demonstrates excellent problem-solving abilities, critical thinking, and adaptability, allowing her to manage competing priorities while maintaining a positive and solutions-focused mindset. Her experience across logistics, client services, and customer service has strengthened her teamwork, stakeholder engagement, and customer relationship skills. Elise is highly motivated, eager to learn, and committed to contributing positively to organisations through reliability, professionalism, and a strong work ethic. Location: Narraweena
Salary: $70K plus super
Employment Type:   Permanent
Availability: immediate
ID number: 131257

Noah

Sector: Customer Service - Sales Support
Personal Impression:Noah presents as energetic, driven, and relationship-focused, with a strong work ethic and a natural ability to connect with people. He is confident communicating at all levels, resilient when working toward targets, and comfortable operating in fast-paced environments. With experience across recruitment and customer service. Noah demonstrates maturity, adaptability, and a practical approach to problem solving.
Job Skills and Experience:  Noah has experience managing high-volume candidate pipelines, sourcing talent through databases, job boards, social media platforms, and proactive headhunting. He is confident conducting cold calls, screening and interviewing candidates, completing reference checks, and building talent pools. He works closely with business development teams to deliver quality candidates to clients while maintaining strong, long-term candidate relationships. His background in customer service and administration has also strengthened his ability to manage inquiries, process invoices and purchase orders, maintain accurate records, and handle competing priorities efficiently and accurately.
Industry Background: HR Recruitment - Construction:    Most recently working as a Candidate Manager within a recruitment agency environment, Noah has been responsible for sourcing, screening, and placing candidates while supporting client delivery outcomes. Prior to this, he held roles in recruitment consulting and trainee recruitment, focusing on business development, reverse marketing, candidate sourcing, and stakeholder engagement. Earlier in his career, Noah worked in construction and labouring roles, where he developed strong teamwork skills, resilience, and an appreciation for structured site processes and safety requirements. This hands-on experience gives him a grounded understanding of trade and blue-collar environments, which complements his recruitment experience in similar sectors.
Core Competencies and Strengths:  Relationship building, stakeholder management, candidate sourcing, cold calling, interviewing, process improvement, time management, strong communication skills, attention to detail, and the ability to work both autonomously and within a team. Noah is reliable, driven, and motivated to continue building his career within recruitment and professional services. Noah is proficient in Vincere, Job Adder and MS Office. Location: Cremorne
Salary: $80K plus super
Employment Type:   Permanent
Availability: immediate
ID number: 131030

 

Kate

Sector: Administration and Executive Assistant
Personal Impression: Kate is a highly professional Executive Assistant with a friendly and process-driven approach. She combines strong problem-solving skills with a strategic mindset, consistently enhancing operational efficiency and contributing to the success of executive teams. Kate is collaborative, adaptable, and thrives in high-pressure environments, providing confidential, high-level support with initiative and meticulous attention to detail.
Job Skills and Experience:    Kate brings extensive experience supporting senior executives across diverse industries, including energy, property, and mining. She has managed diary and email correspondence, coordinated travel and expenses, and provided comprehensive workflow support. She has overseen onboarding for new employees and contractors, handling access passes, IT setup, corporate credit cards, and inductions. Kate has planned and executed corporate events, workshops, and offsite meetings, ensuring seamless organisation and stakeholder engagement. She has also supported governance processes by preparing Board and Committee papers, managing compliance registers, and producing reports. In previous roles, she has chaired health and safety committees, coordinated reception and office administration activities, and contributed to strategic leadership meetings. Kate is skilled at process improvement, system implementation using SharePoint and Teams, and optimising administrative workflows while liaising effectively with executives, stakeholders, and teams across all levels.
Industry Background: Energy, Property, Mining, Corporate Services
Core Competencies and Strengths:Kate is highly organised, process-driven, and attentive to the detail, with strong problem-solving and strategic thinking abilities. She demonstrates adaptability, reliability, and exceptional stakeholder management skills. She is experienced in handling confidential information and is proficient in Microsoft Office Suite, SAP SharePoint, Teams, and corporate systems. Location: Freshwater
Salary: $110K plus super
Employment Type:   Permanent and or long term Contract
Availability: 3 weeks
ID number: 122511

Suzy

Sector: Admin & Customer Service
Personal Impression: Suzy is friendly and engaging, she has a supported nature and is self-driven with a passion for continuous learning.
Job Skills and Experience: Suzy is a highly qualified candidate whose has diverse skills across, admin/business support, design, photography and education.  In her most recent role she has been self-employed, providing tailored training and support for business owners, marketers, and content creators for the Canva suite, she has also prior completed training for Adobe.  She is also a professional photography more recently taking professional headshots and has prior experience with family and childrens photography.  Additionally, she has worked at a University in various roles in the Communications and Engagement team involving managing communications projects and collaborating with internal and external stakeholders, from assisting with the newsletter, intranet to over 3,000 students to events and assisting in producing print collatoral and social media campaign.  She also has experience as admin support for medical specialist.
Industry Background: Education, Photography and Medical Sectors
Core Competencies and Strengths:Suzy is known for her organisational skills, adaptability, and positive approach to working with others. She is consultative, resilent and support businesses by focusing on the big picture.  She has strong computer skills including using Adobe Creative Suite (Photoshop, Illustrator), WordPress and Ms Suite.  She holds a Bachelor of Visual Arts, alongside multiple certifications, including a Certificate III and IV in Printing and Graphic Arts, Multimedia, and a Certificate IV in Training and Assessment (TAE40116).  Location: Collaroy
Salary: $80-90K plus super
Employment Type:  Permanent and/or Contract
Availability: Immediate
ID number: 131005

 

Elizabeth

Sector: Admin/CS – Data Management - Client Success
Personal Impression: Elizabeth is a well presented, self-motivated, driven professional, she has a warm and engaging fun nature, she has a real "can do" attitude and enjoys being the "go to" to get the job done.
Job Skills and Experience: Elizabeth has extensive experience across media and advertising sectors, she also has worked in government and education sectors.  In her most recent role working for an AI SAAS solution for the media her role included full end to end account management, where she provided operational support, coordinated tasks across various teams, and created tracking tools for budget management and performance analysis.  Her role including onboarding new clients, setting up logins, showcasing the dashboard, giving insights, checking and correcting large datasheets daily as part of her Audit/QA.  Her role included liaising with Tech support to troubleshoot "bugs", serving over 70 clients ensuring retention.  Prior to this she worked for a media agency working across various clients, managing large advertising projects, from consulting with the clients, liaising with suppliers and external stakeholders, building a campaign including costings per budget and then full execution with the team, post campaign would include presenting all the analytical data.  She also has experience in scheduling/trafficking for the radio, working for the council in business support roles and project management experience
Industry Background: Media, Advertising and SAAS
Core Competencies and Strengths:Elizabeth is a highly organised, analytical, results driven professional, she has meticulous attention to detail, is proactive with very strong communication skills.  She is adept at quickly learning new systems, demonstrating initiative to identify process gaps, and implementing practical solutions.  She has strong computer skills including using MS Suite with Intermediate Excel (such as pivot tables, formulas, and reconciliation), Tableau, Pro Workspace, Hubspot and Monday.  She holds a Certificate III in Business Administration. Location: Mona Vale
Salary: $90-100k
Employment Type: Temporary  Permanent Contract AND Part Time
Availability: Immediate
ID number: 131002

Sue

Sector: Administration, Customer Service, Buyer
Personal Impression: Sue is very personable with a positive and friendly approach. She is professional, hardworking and down to earth.
Job Skills and Experience: Sue's extensive experience in various administrative roles, where she has adeptly managed complex schedules, coordinated meetings, and ensured smooth operations across departments. Her skill set includes strong competencies in procurement, operations, logistics, and purchasing, which are crucial for efficiently managing administrative tasks in fast-paced environments. In her current role she works autonomously to build the product portfolio from beginning to end, liaising with suppliers, visiting onsite, negotiating prices, onboarding new vendors, setting up new products on the website, including creating banners on canva, assisting in product info for social, troubleshooting any issues with deliveries, collecting data on sales aligning business goals. Prior to this role she has worked as an EA, calendar management, organising board meetings, events, travel and accommodation and maintaining confidential records.
Industry Background: Publishing, Distribution, Education
Core Competencies and Strengths: Sue is highly organised, hardworking and dedicated. She has a very high work ethic and is recognised for her attention to detail and her proactive approach to improving processes, making her a reliable asset. She is resourceful with excellent troubleshooting skills and has a track record of delivering high-quality results. She has strong computer skills including using various in-house CRMs, Xero and intermediate MS Suite.
Location: Balgowlah
Employment Type: Permanent, Full Time
Availability: 4 weeks
ID number: 98613

Alan

Sector: Accounting, Finance, Business Administration, Retail Customer Service
Personal Impression: Alan presents as a reliable, conscientious and motivated person with junior level experience in accounting and business administration. Having recently completed a Bachelor of Commerce in Professional Accounting, he demonstrates a genuine desire to build a long-term career within the accounting and business sector while continuing to develop his technical and professional capabilities. Alan is personable, dependable and comfortable working with people from diverse backgrounds, bringing a calm and methodical approach to both customer-facing and office-based environments.
Job Skills and Experience: Alan brings practical experience across bookkeeping, tax preparation, accounts administration and customer service. He is proficient in MYOB and AO Office, with hands-on exposure to ledger management, individual tax returns, filing systems and general office administration. His background in retail has strengthened his cash handling, accuracy, time management and customer service skills, while his accounting roles and placements have reinforced his attention to detail, confidentiality awareness and ability to follow structured financial processes.
Industry Background: Accounting, Retail
Core Competencies and Strengths: Alan’s key strengths include strong numerical aptitude, excellent organisation skills and a consistent work ethic. He is reliable, punctual and task-focused, with the ability to work independently or as part of a team. He communicates clearly, adapts well to new systems and environments, and demonstrates a proactive attitude toward learning and skill development. His long-standing employment history reflects loyalty, flexibility and a strong commitment to maintaining high standards of accuracy and professionalism. His exposure includes chartered accounting practices, bookkeeping and tax services, supermarket operations, inventory management, and structured office environments. This blend of commercial and professional experience provides him with a well-rounded understanding of both client service and back-office financial operations. 
Location: Epping
Salary: $70,000 - $80,000
Employment Type: Temporary, Permanent, Full Time or Part Time
Availability: Immediate
ID number: 128209

Finn

Sector: Admin/Customer Service
Personal Impression: Finn was very responsive, jumping onto a meeting the same day. He was punctual, polite with good communication skills. Finn comes across as a very diligent worker who is always open to new challenges.
Job Skills and Experience: In his most recent role while travelling, Finn managed daily vehicle rental operations including scheduling bookings, opening the store, customer onboarding and airport shuttles, resolving vehicle issues with empathy and escalation when needed, and training new staff; he demonstrated reliability, leadership potential, and strong customer service in a fast-paced environment. In his three roles prior to this in New Zealand, Austria and Norway, he provided excellent customer service within high-end restaurants. In Sweden, he worked for an international bank, servicing US clients via email and chat, resolving payment issues, handling high volumes of complaints within same-day KPIs, collaborating with global teams, and escalating complex cases appropriately while communicating professionally in English across time zones. Prior to travelling, Finn worked as a recruitment analyst within a large, regional HR team, managing end-to-end hiring processes across Latin America by collaborating with leaders to define role requirements, sourcing and prescreening candidates, meeting KPIs while running multiple searches simultaneously, and contributing to recruitment strategy and employer branding initiatives.
Industry Background: Recruitment, Hospitality, Tourism
Core Competencies and Strengths: Finn is adaptable, quick to learn new computer systems and is known for being patient and empathetic, as well as having excellent listening skills. He has worked extensively with MS Office Suite, CRMs, booking systems as well as taleo within recruitment. Finn completed his studies in Labor and Industrial Relations in Argentina.
Location: Manly
Employment Type: Temporary, Contract, Full Time or Part Time
Availability: Immediate
ID number: 130714

Connie

Sector: Admin/Customer Service, Warehouse/Assembly
Personal Impression: Connie comes across as a very responsible and diligent worker who enjoys being hands on and does not shy away from tasks presented. She was calm, polite and communicated well during our meeting.
Job Skills and Experience: During her travels, Connie has worked mainly in warehousing and packing roles. In her most recent role, she was responsible for organising and carefully packing personal belongings for removalists, sorting and organising belongings, clearly labelling boxes and unpacking. She has also worked in a home improvement warehouse where she assisted customers with orders and enquiries, managed stock, organised inventory and assisted with loading goods. Connie has also worked in the events space, assisting with bump in and out, lifting, packing and moving equipment, and preparing food stations. As a Graphic Designer for a fashion label, Connie designed static and audiovisual social media assets, websites, and communication materials, including logos, brand guidelines, and complete visual identities, while ensuring strong user experience and consistent branding across all platforms. She is currently still working as a freelance Graphic Designer, developing brand identities, packaging, and digital assets across multiple industries, collaborating with clients to translate briefs into compelling visual storytelling and delivering end-to-end design solutions from concept to final production.
Industry Background: Fashion, Advertising, Events, Supply Chain
Core Competencies and Strengths: Connie has an acute attention to detail, excellent organisational skills and an interest for all things creative. She is known for her calm, quiet nature, even in stressful situations, adhering to tight deadlines.  She holds a uni degree in Graphic Design and is skilled in Adobe Creative Suite, Figma, Canva as well as UX/UI design.
Location: Freshwater
Employment Type: Temporary, Contract, Full Time or Part Time
Availability: Immediate
ID number: 130695

Ralf

Sector: Marketing / Customer Service/Admin / Project Management
Personal Impression: Ralf has a positive, easy-going and can-do personality. He comes across as inquisitive and keen to be kept busy.
Job Skills and Experience: In his most recent role as Digital Designer, Ralf managed end-to-end production of commercial communication materials, coordinating cross-departmental needs and driving data-led improvements. He achieved a 25% YoY uplift in homepage banner conversions, a 9% increase in site visits, and reduced exit rates while maintaining stable CTR and increasing cart additions. He streamlined workflows with standardised templates, produced clear technical and stakeholder documentation, and upheld communication guidelines across teams. As a freelance web designer, Ralf has managed projects end-to-end with strong stakeholder oversight, creating self-service website guidelines, applying targeted SEO strategies, and using analytics to drive improvements. His work has delivered measurable results, including a 46% engagement rate and multiple client inquiries within weeks, as well as the design of high-impact dashboard widgets that improved usability and campaign control for a major CRO/analytics platform. Prior to this, Ralf worked as a Junior Designer, managing and maintaining WordPress websites, assisting with digital materials and collaborating with development teams for asset handoff. Before kickstarting his Digital Design career, Ralf worked within the maintenance team of a 4-star hotel as well as working as a Sorter in a packaging firm, managing raw materials before, during and after production.
Industry Background: Advertising and Web
Core Competencies and Strengths: Ralf is known for his steady attitude, clear communication, and rapid adaptation to new tools and workflows. He sees himself as ambitious, always keen to continue learning, and keen to ensure equality and inclusion within teams. He is experienced in designing eDMs, social media and marketing assets, web banners, and landing pages. Ralf is at ease communicating with internal and external stakeholders across a wide range of levels. Ralk is competent in Figma, Photoshop, Illustrator, InDesign, Jitter, Webflow, CSS, JavaScript, HTML and No-code. He completed a Bachelor of Science in User Experience Design in the UK, graduating with First Class Honours.
Location: Manly
Salary: $85,000
Employment Type: Temporary, Permanent, Contract, Full Time or Part Time
Availability: Immediate
ID number: 130574

Jo

Sector: Admin/CS, Sales, Tech
Personal Impression: Jo is bubbly, fun and focused. She has a versatile nature and is a real people person, loves engaging with customers and bringing solutions.
Job Skills and Experience: Jo has overtwo decades of experience in customer service, demonstrating her dedication to providing exceptional service and creating positive customer experiences.  In her most recent role servicing the Pharma industry, she services pharmacies (raw product) all across Australia, from enquiries, processing orders, tracking and organising logistics, liaising with the sales reps and resolving any issues and troubleshooting with the warehouse. Her role is to ensure the order is complete and invoicing is raised.  Prior to this she worked in a very similar role in Pharma (end product) for over 20 years, answering calls (60 a day), answering emails (100 a day), processing orders, liaising with pharmacies across Australia, processing backorders, refunds, and end of line.  During her time, she was also selected to be a proofreader for product promotional material and price lists.
Industry Background: Pharma, Print Media, Raw Materials
Core Competencies and Strengths: Jo has exceptional customer service skills, she has meticulous attention to detail, great at building relationships with excellent listening skills.  She has experience in managing high call volumes, processing orders with accuracy, and navigating customer inquiries with patience and professionalism. She has a strong work ethic and dedication with an ability to excel in fast-paced environments.
Location: Manly Vale
Salary: $75,000 - $85,000
Employment Type: Temporary, Permanent, Contract, Full Time or Part Time
Availability: 4 weeks
ID number: 118907

Kyle

Sector: Admin/CS, Sales, Tech
Personal Impression: Kyle is very approachable and open, and it was great to hear about his diverse personal interests. He comes across as a genuine and positive person, who is keen to be busy and is dedicated to treating both colleagues and customers with respect.
Job Skills and Experience: In his current role as Front of House Manager, Kyle is responsible for efficiently managing daily operations in a fast-paced environment, overseeing financial transactions, inventory, and order processing, while delivering exceptional customer service, maintaining clear communication, and ensuring a positive and memorable experience for all customers by attentively addressing their needs and resolving any issues promptly. In his prior Sales and Customer Service role, Kyle was promoted to Manager of a team of 10, where he was responsible for resolving complex customer disputes using strong negotiation skills aligned with company strategy. Additionally, he coordinated staff schedules and training to enhance team productivity and maintain high service standards. In this role he further built his communication, time management, and problem-solving skills. Prior to this, Kyle worked for a telecommunications provider as a manager in a retail store, where he managed stock, replenishment, and special orders as well as delivering exceptional customer service, resolving enquiries, disputes, and escalated case issues while building repeat business through strong client relationship building. His role before this as Customer Support for a computer and network equipment retailer involved store inventory and stock replenishment along with liaising and maintaining relationships with key suppliers and providing excellent customer service. This role provided great opportunity for hands-on IT development and introduced Kyle to learn how to programme. 
Industry Background: Retail, IT/Telecommunications, Hospitality
Core Competencies and Strengths: Kyle is a reliable, loyal and diligent team player who appreciates efficiency and collaboration. He is experienced in Microsoft Office Suite, and has a passion for programming. He holds a Certificate III (IT) - Computer Programming and IT Industry and has a Certificate IV in Aged Care that is pending work experience.
Location: Brookvale
Salary: $7o,000
Employment Type: Temporary, Permanent, Contract, Full Time or Part Time
Availability: 1 week
ID number: 130523

 

Lawrence

Sector: Admin/CS – Sales/Mktng – Tech – Executive
Personal Impression: Lawrence presents as a positive high energy candidate.  He is personable and intelligent and articulate in his presentation.  Lawrence was able to identify what he is good at and his areas for development.  During the behavioural interview he was able to give confident examples of his ability to motivate, identify key skills in others and his attention to detail and analytical ability.
Job Skills and Experience: Lawrence has a background and full career within the motor industry sector mainly around prestige brands.  His career began within the aftersales arena for new car sales, and this involved a high degree of daily collaboration with dealer networks ensuring KPIs were met from a financial perspective when delivering new vehicles to individual customers and key account customers.  Lawrence quickly progressed into a regonial role where he took responsibility for small teams across several brands involved in the delivery of car parts.  In 2015 Lawrence's reputation and knowledge across the automotive industry saw him being HeadHunted for a role in Australia. He joined Audi/VW as the National Parts and Accessories Manager and was able to grow the parts, service and retention targets year on year.  He was involved in the full supply chain and inventory planning and headed up campaigns for genuine parts, oils and tyres ensuring full stock availability and working with HQ parts and accessories programs ensuring there was full alignment with business goals.  Lawrence's career progressed and he became the Senior Manager for Aftersales Operations which saw him leading a large team supporting an annual turnover of $130m+.  Within this role he worked closely with internal teams and all franchise partners across multiple brands to shape the strategic plans and customer-focused initiatives that improved satisfaction, improved profitability and strengthened the business culture.   In Feb 2023 Lawrence was earmarked for the role of head of Group Training and Customer Experience.  In this role he was accountable for the full financial P&L accountability for this Department.  Delivery customer experiences scores and reporting on brand quality.  Led the Tender & Process efficiency for a new roadside assistance partner and offshore the contact centre establishing new KPIs.  Developed and implemented a Fast Track Certification pathway to lift franchise capability that met multi-brand requirements and was part of the Leadership Team in delivering the road map for operations across workflow, logistics, sales and service.
Industry Background: Automotive, Retail, Franchise Models
Core Competencies and Strengths: Lawrence identifies his strengths as solutions focussed, the ability to create high performing teams.  He can create concepts and deliver initiatives to support business goals, employee motivators and a high level of customer satisfaction.  He is technically minded, an advanced+ user of excel and SAP.  He is team orientated and has high emotional intelligence which enables him to deliver and communicate exceptionally well.  He is a strategic thinker and likes to know what the big picture needs to look like.
Salary: $18o,000 or $40/hour as a temp
Employment Type: Temporary, Permanent, Contract, Full Time or Part Time
Availability: Immediate
ID number: 130492

Amelia

Sector: Admin/CS, Marketing
Personal Impression: Amelia is a warm and high-energy candidate. She displays a proactive approach and operates at speed having a background in FMCG.
Job Skills and Experience: Amelia has strong organisational skills, brand and category management, shopper activations and key account management. She is currently working within FMCG managing a portfolio of products and activations across the portfolio. Amelia has also worked for large brands selling into the grocery channels of Woolworths and Coles and again would lead projects and launches for the campaigns within the portfolio. Amelia started out as a "Doer" for an FMCG company operating huge seasonal campaigns and she would have a broad role executing the strategy, as well as meeting with customers, selling in the range and taking customer enquiries on stock etc.
Industry Background: Predominantly FMCG and retail consumer goods
Core Competencies and Strengths: Amelia's core strengths include channel marketing, GTM strategy development, retail promotions, budgeting, and product launches. She excels in stakeholder management and works effectively with external agencies to deliver high-impact outcomes.
Location: Collaroy Plateau
Salary: $8o,000 - $100,000
Employment Type: Permanent, Contract (9+ months), Full Time 
Availability: 4 weeks
ID number: 130264

 

Suzanne

Sector: Admin/CS, HR
Personal Impression: Suzanne is a confident, bubbly person with a pleasant, calm nature. She comes across as resilient and positive by nature.
Job Skills and Experience: Suzanne is an experienced educator eager to bring her interpersonal and training skills into an office-based environment. Having moved internationally, her diverse career spans classroom teaching in smaller and international schools, developing course content, consulting in career transition, co-founding a business, and creating an online course to support parents of neurodivergent children. Her teaching roles also included administrative work such as tracking and reporting student attendance and progression, communicating with parents, organising lessons, and mentoring colleagues. As Co-Director of a business offering online courses, she co-created course content and tutorials, managed Meta social media accounts, and provided additional support through one-on-one meetings and a support group. She has also worked as a Senior Instructional Designer on a Defence Department training project, coordinating content development, tracking rollout, identifying content gaps, and reporting to stakeholders. Earlier, as an Outplacement Consultant, she supported public servants transitioning to the private sector by setting goals, creating individual plans, offering resources, connecting them with mentors, and facilitating workshops on career management and professional development.
Industry Background: Education, Consulting
Core Competencies and Strengths: Suzanne sees herself as detail-oriented multitasker, and being non-judgemental, a calm mediator. She enjoys working in teams and values the sharing of resources and knowledge amongst the team and is skilled in understanding different behaviours and interacting with diverse people. She is experienced with Microsoft Suite and Sector along with various systems for developing and uploading training material. Suzanne holds a Bachelor of Arts and Teaching, as well as Certificate IV in Workplace Training and Assessment, Certificate III in Small Business Management, along with numerous other certifications, in particular around human behaviour.
Location: Collaroy Plateau
Salary: $85,000
Employment Type: Temporary, Permanent, Contract, Full Time or Part Time
Availability: Immediate
ID number: 130342
 

Annabelle

Sector: Admin/CS
Personal Impression: Anne is well presented, professional, friendly, kind and positive. She has a respectful nature and is focused.
Job Skills and Experience: Annabelle has a combined experience acrossadministration, customer service, and purchasing. Her experience includes working for distributors across various industries, from managing supplier relationships, raising purchase orders, invoicing, processing payments and ensuring documentation for the industry is supplied, ensuring efficient delivery. She also has experience working in Customer Service roles in fast-paced environments and under pressure. Prior to this she also worked for a publication, supporting the owner, from calendar management, event organisation, managing the inbox and posting on Instagram as well as supporting the business in daily operations.
Industry Background: Distribution, agriculture, publication
Core Competencies and Strengths: Annabelle has strong customer service skills, is highly organised with strong attention to detail and well-developed document management skills.  She has strong stakeholder management skills and is results-driven.  She holds a Bachelor of Business Administration.
Location: Manly
Salary: $35 per hour
Employment Type: Temporary, Contract, Full Time or Part Time
Availability: Immediate
ID number: 130433

   

Owen

Sector: Admin/CS | HR | Consulting
Personal Impression: Owen was a pleasure to meet. He was well presented, polite and engaging during our meeting. He has a gentle yet inquisitive manner, and his passion for making a difference came through throughout our meeting.
Job Skills and Experience: Owen recently pursued his passion for coaching children’s soccer, developing leadership and mentoring skills through training design, teamwork building, and player development. Previously, as a Change and Communication Coordinator for an NFP, he managed digital change for a national learning program supporting underprivileged families. He created and delivered a communication plan, including an intranet page and presentations, engaging 700+ employees, while also providing administrative and project support. In the UK, Owen worked as a Business Change Analyst in Technology and Transformation, helping deliver a global CRM rollout. He developed communications and training for 1,000+ staff, managed business readiness, and coordinated go-live and post-launch activities with stakeholders across departments. At a Sydney university, he supported the Head of Organisations with reporting, roster planning for 100 staff, and training administrative assistants. Earlier, as a Change Analyst for a major bank, he managed end-to-end digital change for the bank’s app, developed communication materials, and reduced call volumes and branch costs through effective stakeholder engagement. Owen began his career at EY London as a Senior Consultant, leading business change for government clients, managing 1,000+ stakeholders, embedding 10 new technologies, and driving adoption and business readiness across multiple regions.
Industry Background: Finance, Recruitment, Education
Core Competencies and Strengths: Owen is driven by supporting and mentoring people through change and has strong communication skills, enabling him to build strong relationships across a diverse range of stakeholders and successfully deliver presentations. He is skilled in Microsoft Office Suite, as well as waterfall and agile scrum project methodologies. He holds a Bachelor in Economics and CIMA Certificate in Business Accounting.
Location: North Manly
Salary: $100,000
Employment Type: Permanent, Contract, Full Time
Availability: Immediate
ID number: 130360

 

Fiona

Sector: Admin/Customer Service
Personal Impression: Fiona is warm, friendly, focused and determined. She has a lovely fun and positive personality and is a true professional.
Job Skills and Experience: Fiona has extensive experience across customer service, admin and accounts in various high-pressure environments. She has a proven track record in providing outstanding service and support, ensuring that customer needs are met with professionalism and care. She also has a history of working in the travel industry and running her own retail and FMCG businesses. In her most recent role for the last 10 years, her role included providing a high level of business to B2B clients, from answering over 100 enquiries daily and answering up to 30-40 complex calls, processing orders, and her role also included auditing "Lucy" the AI Customer Service, ensuring orders were processed correctly and adjusting any orders. She was also supporting her manager in general reporting on stock, liaising with the warehouse with orders on hand and AR for the cash clients, making up to 10 calls a day. Prior to this she ran her own store in Mosman, importing French homewares and clothes, her role including everything from selecting products, pricing, logistics, sales, customer service and accounts. She also had a team of 5, which she led. Prior to this she worked in the Travel industry, looking after corporate clients and managing full itineraries, from travel, accommodation, transfers, events, meetings, dinners and tours, including managing budgets and negotiations.
Industry Background: Retail, Travel, Lighting & Tech, FMCG
Core Competencies and Strengths: Fiona has a dedication to excellence and keen attention to detail; she has a wealth of knowledge and a positive "can do" attitude. She enjoys challenges and is very results driven, with a very high work ethic and a sense of determination. She is very keen to add value.  She has strong computer skills using various CRM's including Pronto and MYOB
Location: Forestville
Salary: $75,000 - $80,000
Employment Type: Temporary, Contract, Full Time or Part Time
Availability: Immediate
ID number: 130328

Lucinda

Sector: Admin/Customer Service
Personal Impression: Lucinda warmed to the interview very quickly. She was very friendly and communicated really clearly, and has an engaging laugh. It is obvious she enjoys engaging and working with people.
Job Skills and Experience: Lucinda has extensive experience in video editing, collaborating very closely with both internal teams as well as clients across all roles. Throughout her career as a Freelance Video Editor, she has worked with renowned production companies on TV shows that are household names, as well as renowned retail businesses to help build their brand awareness through engaging video edits. Each project involved collaborating closely with producers or project managers and CEOs, taking detailed briefs, understanding their expectations, timeframes, any restrictions, and the key messaging her edits needed to convey. Lucinda would be provided with a large amount of video material to be edited to meet the brief, providing rounds of feedback, which she took on board and implemented according to the clients' requirements. Edits were then exported as mov. files and shared with clients, for the video edits to be published across channels such as Facebook, Instagram and YouTube. The management of these projects involved problem-solving, communicating with up to 15 producers and 15 editors at any given time for the TV productions. Lucinda would ensure a clear brief has been provided to avoid any miscommunication and to fully understand the expectations. She would pre-empt time required to complete the required edits, and clearly, yet professionally communicate any anticipated delays and issues with the delivery of the final edits, managing expectations throughout open communication. Lucinda also volunteers with animal fostering, using her communication skills and empathy to support potential and current volunteers through the adoption processes, including creating promotional content and providing updates. Lucinda also has basic experience in bookkeeping, using MYOB to process invoices and create spreadsheets, and reconciling bank statements.
Industry Background: Media, Advertising
Core Competencies and Strengths: Lucinda is looking to bring her people, time management, attention to detail and communication skills to a rewarding customer service or admin role. She has strong problem-solving skills and remains calm under pressure, being able to manage numerous projects simultaneously. She enjoys collaborating with a team, but is also very capable of focusing on tasks on hand to meet set deadlines. Lucinda holds a Cert III in IT, a Cert IV in Screen Post Production, a Diploma in Screen, Cert IV in Digital Media and a Cert II in Multimedia.
Location: Manly
Salary: $80,000
Employment Type: Temporary, Permanent, Contract, Full Time or Part Time
Availability: Immediate
ID number: 130249
 

Carlise

Sector: Admin/Customer Service, Marketing
Personal Impression: Carlise is friendly and focused; she has strong communication skills and was articulate detailing her experience. She is super keen to further develop her skills in Marketing and has a passion for building brands.
Job Skills and Experience: Carlise has proven experience in Customer Success and as a Marketing Assistant, working within the retail industry. Her role included managing all the customer enquiries directly through shopify, social media and online platforms, with a strong focus on maintaining a consistent brand voice across all channels. Her role also included managing all returns and faults and working closely with the internal teams, ensuring consistency. Her role also included assisting the buying team in new product launches, raising the PO's, organising the photoshoots and getting all the apparel ready.  She would also assist the marketing team after the weekly meetings in managing content scheduling, checking stock on hand and running daily website checks on promotions.
Industry Background: Retail
Core Competencies and Strengths: Charise has a focused and structured approach, she is highly organised, enjoys working in a team and is flexible and adaptable. She has strong computer skills including using Shopify, Capcut, Kleviou, Meta business, Trello and basic Adobe suite. She holds a Bachelor degree in Digital Design and a Diploma of Marketing and Communications.
Location: Narraweena
Salary: $65,000
Employment Type: Temporary, Permanent, Contract, Full Time or Part Time
Availability: Immediate
ID number: 130237

 
   

Lena

Sector: Admin, Marketing
Personal Impression: Lena was friendly, smart and positive. She is keen to expand her experience and keen to learn with an open, flexible and adaptable approach, using her overseas experience.
Job Skills and Experience: Lena has diverse experience in Admin, Marketing and Events. Her roles overseas included Internal Marketing Communications from 40-100 staff, where she effectively manages daily news and oversaw the planning and coordination of corporate and social events, from finding the venue, catering and organising speakers. Her role involves supplier management, metric analysis, and report generation using Power BI, showcasing her analytical and organisational skills. Prior to this, working in a Legal practice, also working on Internal Marketing & Communication, she developed newsletter strategies, managed databases, and created content for social media for the business and also for the 2 partners.
Industry Background: Marketing, Legal, Accounting
Core Competencies and Strengths: Lena considers herself to be dedicated, reliable, respectful, with good attention to detail. She has a proactive approach, is creative and loves working in a team. She has strong computer skills, including using Social Media Facebook, Instagram, LinkedIn, Google Analytics, Google Ads, and proficiency in Capcut, Canva, Power BI and Intermediate Excel. She holds a Bachelor's Degree in Public Relations and has completed several certifications, including Digital Marketing.
Location: Freshwater
Salary: $32-$35 per hour
Employment Type: Temporary, Contract, Full Time or Part Time
Availability: Immediate
ID number: 129998

Daisy

Sector: Accounting/Finance, Admin/CS
Personal Impression: Daisy is a self-motivatedand adaptable professional. She was a delight to meet, very grounded, fun and friendly with a real "can do" nature.
Job Skills and Experience: Daisy has an extensive background as a bookkeeper. She also has worked as a Naturopath and has a real passion for contributing and making a difference. Her experience includes working as a bookkeeper for small to medium businesses for over 10 years, where her roles have included AP, AR, Payroll, including superannuation, bank and credit card reconciliation and liaising with the customers for any admin or account enquiries. Her roles have also included BAS and monthly reporting. Her role also included working with sub-contractors, ensuring compliance and accurate data management.
Industry Background: Distribution, Construction, Naturopath
Core Competencies and Strengths: Daisy considers herself to have strong communication skills at all levels, exceptional attention to detail, organised and disciplined, with the ability to work independently. Daisy consistently prioritises tasks efficiently, even under pressure. Her commitment to customer service and willingness to learn and grow make her an adaptable team member ready to take on challenges. She has strong computer skills, including using MYOB, Xero and holds a Certificate IV in Accounting. 
Location: Crows Nest
Employment Type: Temporary  Permanent Contract (F/T short term) AND Part Time (3 days)
Availability: Immediate
ID number: 112909
   

Jacky

Sector: Office Management, Operations, Marketing
Personal Impression: Jacky is really lovely and easy to get along with, I quickly warmed to Jacky. She is an adaptable and collaborative professional with over 9 years of experience across real estate, client services, and learning and development.
Job Skills and Experience: Jacky is committed to delivering exceptional customer service. She has built a reputation for being a dependable and proactive team player who supports both colleagues and clients with efficiency and professionalism. In her most recent role as Marketing & Operations Manager, Jacky partners with top-performing agents to deliver high-quality marketing campaigns, oversees compliance, manages HR functions, and ensures smooth day-to-day office operations. Previously, she worked as Executive Assistant and Office Manager supporting senior executives and managing end-to-end sales and marketing processes while ensuring compliance and seamless client experiences. Earlier in her career, Jenny spent six years at Integro Learning Company, where she advanced from Training Coordinator to Client Services Manager, leading the launch of a new psychometric assessment tool, managing client relationships, and driving business development initiatives. Across her career, Jacky has demonstrated strengths in operations management, client engagement, and marketing execution, with proven expertise in streamlining processes, supporting leadership teams, and ensuring business efficiency. With her bright, professional manner and ability to balance multiple responsibilities, she is highly regarded as a reliable and resourceful team member who adds value to any organisation.
Industry Background: Real Estate & Training
Core Competencies and Strengths: Known for her strong communication and interpersonal skills, Jacky thrives in fast-paced environments, quickly learns new systems, and brings a highly organised, detail-oriented approach to her work. She has experience in Operations & Office Management, Marketing & Campaign Coordination and Executive Support. She is also Tech savy, and quick to learn and adopt new platforms; proficient in CRM systems, Xero, and digital tools for workflow, marketing, and reporting.
Location: Brookvale
Salary: $110,000
Employment Type: Temporary, Permanent, Contract, and Full Time
Availability: Immediately
ID number: 103131
 

Nikki

Title: Sales Support, Customer Service and Operations
Skills: Nikki is confident, dynamic, resourceful and results driven, and enjoys a role that is varied and she can drive outcomes. She has very strong communication and interpersonal skills with a proactive nature. Nikki is highly organised, has proven decision making abilities and focused to get the job done.
Experience: Nikki is a well-rounded professional with extensive experience in operations, sales and customer support, and HR. In her most recent role she managed the office and warehouse operations as well HR Admin and Payroll. Her duties included ensuring daily logistics ran smoothly, trouble shooting any issue or delays, working closely with the Sales Managers, Customer Service teams, sending out a weekly newsletter to all employees from HO total being up to 600 staff. Her role included supporting the CEO in booking meetings, day conferences and leadership meetings across Australia. She was also the Facilities Coordinator for the office as well as being the fire warden for the building. Prior to this, Nikki's roles have included HR Admin, onboarding new staff, advertising, screening, issuing new contracts as well as running a fortnightly payroll of over 400 staff. One of her achievements include achieving a remarkable 100% resolution rate for customer enquiries and has streamlined administrative processes that reduced operational costs by 20%.
Salary: $95,000 - $100,000
Location: Dee Why
Employment Type: Permanent, Contract, and Full Time
Availability: 1 week's notice
Culture fit: Nikki is a dynamic, results driven professional. She is well presented and has a friendly, bubbly nature
ID number: 124549

 

Sharon

Title: Administration - Customer Service - Accounts - PART TIME 4 DAYS PER WEEK
Skills: Sharon presents with over 17 years of experience in office administration, accounts and customer service. Her background also includes being a part business owner, overseeing compliance, staff recruitment, and financial operations.  In her most recent role she manages the vendor relationships, processes agency agreements and handles all the bookkeeping, invoicing, and account reconciliation.  Prior to this role she worked for the Government, managing Tribunals, looking after upto 100 cases and working as the facilitator, understanding procedural process, checking documents and compliance, dealing with various sensitive cases, her role included working to very strict deadlines.  She also has experience supporting visa application and  ensuring compliance within immigration law
Experience: Sharon has high attention to detail, she is organised, proactive with the ability to manage competing demands.  Excellent interpersonal skills, with proficiency in communication, negotiation, and conflict resolution.  Strong computer skills with experience using Xero, various CRM's and online portals.  Holds a Bachelor of Arts and Juris Doctor (Law).
Salary: $80,000 plus super (pro-rata for 4 days per week)
Location: Avalon
Employment Type: Permanent and long term contract
Availability: 1 weeks notice
Culture fit: Sharon is a well presented professional with a warm and engaging nature, has a high work ethic with experience working within the family business and is a big picture problem solver.
ID number: 127963

Paul

Title: Customer Service/Administration/Executive Support - medical devices and pharma
Experience: Paul says he is a communicator and this has provided him with successful people leadership ability.  He has a proactive approach and understands that premium customer service is key to a successful business.  He is a team player and works well within a leadership team capacity.  He is flexible and patient but likes to focus on getting the best out of others as well as implementing processes and procedures around efficiencies.
Skills: SAP User, Excel Super User, people management and positive leadership skills, He is a problem solver, hands on operational ability with a team building mindset
Salary: $120,000 plus super
Location: Frenchs Forest
Employment Type: Permanent
Availability: 4 weeks notice
Culture fit: Paul presents as a professional with high energy and a strong focus and empathy for people management but demonstrated an experienced capacity for business acumen and positive cultural transition.  He is easy to chat to and engages very quickly.  His interpersonal style relaxed but enthusiastic about new emerging business and innovation.
ID number: 115233

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