Medical/Pharma Professionals

Personal Impression: Ricky was a delight to meet, he is friendly, chatty and has a warm, engaging and professional personality, what shone through was his loyalty and dedication to his role and the ability to support a business through various changes.

Sector:

Job Skills and Experience: Regine's most recent role was as Managing Director of a business providing extracurricular activities for 600+ students across 20 independent schools per season. Regine took on this challenge after 6 years of being within the business, seeing her managing a core team of 5 full-time staff across operations and sales, supervising an additional team of 50+ instructors, providing leadership, guidance and training. A key element was also cultivating and maintaining strong client relationships with school administrations and management teams, safeguarding processes. She managed the operational side of the business, including budgeting, accounts, HR responsibilities such as hiring, onboarding and rostering, as well as marketing and sales.  Regoine was also hands-on with client communications and promoting the range of different services provided, working with a range of stakeholders from parents to independent schools and businesses wishing to run workshops. She was responsible for Business development, researching and connecting with suitable clients and organising meetings. She was then responsible for quoting services, budgeting, reviewing contracts and managing expectations, along with nurturing existing clients, assessing opportunities to upsell. In her prior roles as Relief Teacher, Regine filled in both short and long-term for Maths, Science and Physical Education across K-Yr 13 students as needed, also supporting children living with disabilities. Along with working with the students, she enjoyed building partnerships with families and local organisations to strengthen program sustainability and community engagement. Prior to this, Regine acted as both Head Coach and coordinator for a number of netball sports academies, initiating and managing international tours, as well as establishing and launching tournament programs for netball. This involved coordinating, scheduling, program planning, mentoring and managing assistant coaches, ensuring a high standard of coaching. She liaised with schools, families and external sporting bodies to deliver high-quality programs and events. Realising a potential for netball leagues, Regine also co-founded and managed a sports company specialising in organising local and international leagues and tournaments for up to 30 teams. While the tournaments were run as a regular business, the academy side of the business operated as an NFP, reinvesting profits into further development of the academy. She was responsible for overseeing the end-to-end logistics, managing budgets, sponsorships and marketing.

Industry Background: Education, Sport

Location: Narraweena

Sector: Medical/Pharma, Sales/Marketing, Technical

Personal Impression: Judy was early for her interview. She was engaging and personable throughout the meeting. She presents as a strong professional and expressed her passion for solution selling, demonstrating integrity throughout, whilst identifying that her passion is anything technical.

Job Skills and Experience: Judy's most recent role for the past two years has been supporting a new start-up business delivering e-waste recycling and secure data erasure for commercial organisations. She was responsible for customer service in relation to logistics for collections and ensuring she had the full specifications for the assets being collected. She coordinated all data management and collated inventory for availability and for re-allocation of products to be repurposed, and worked with the Warehouse facility ensuring numbers on parts and whole units availability.  Judy also supported the owner with Corporate Speaking events, both nationally and internationally. She also managed the relationships with their charitable organisations, again ensuring that donated units could be repurposed and taken directly to the Charity once they had been securely data wiped, cleaned and loaded with any new software appropriate for the Charity. Judy really enjoyed the start-up operation and felt her background and commercial knowledge supported them to get processes and procedures in place that would support the business further down the line. She particularly enjoyed the customer relationships and collaborative partnerships and the feeling of working for an organisation with a "feel good" purpose. Judy's career background has really been across marketing and selling advertising space across targeted publications, having developed the first Ageing Agenda Magazine specialising in Aged Care and Retirement facilities and needs. 

Industry Background: Advertising, Publications Promotion, Subscription Networks, Marketing, Travel and Hospitality.

Core Competencies and Strengths: Judy is a business development, relationship builder natural. She understands that the numbers on activity are key to delivering results. She is tenacious and loves identifying pain points for the customers, enabling her to sell the right solution. She has an analytical mind and thrives in a creative environment that gives her autonomy and the opportunity to learn new things. She is team-oriented and likes to be collaborative in her approach, particularly around discussing new ideas and ROI strategies. She is technically savvy and a researcher, and knows she is best placed to sell a solution if she has all the information. She is a self-driven absorber of education with a passion for emerging industries and new concepts.

Location: Newport

Salary: $90,000

Sector: Admin/Customer Service, Medical/Pharma

Personal Impression: Tanya has a very pleasant, amicable nature. She was well spoken and warmed up quickly during our conversation.

Job Skills and Experience: Tanya started her current casual role as an Event Attendant, operating ticket redemption scanners, providing visitor assistance with registration kiosks, monitoring and resolving issues with exhibitor lead scanners. After 6 months, Tanya was promoted to Event Manager, with her responsibilities including leading the onsite team of between 2-20 team members, onboarding and briefing them for each event, delegating tasks and ensuring their wellbeing. She managed the onsite event, ensuring events are delivered in accordance with the customer's agreement and providing high standards of customer service. The role includes managing the registration process, entry and session scanners, ticket sales, technical and event-related support, queue management and lead scanner support. Events have ranged from large-scaled events such as IMARC and SXSW across ICC and Olympic Park, but also smaller events such as Baby expos. In her previous roles in Brazil, Tanya worked in the food science industry, showcasing her experience in R&D, sensory evaluation, and product development. Her roles as Sensory Researcher and Food Technologist highlighted her proficiency in quality control, regulatory compliance, and process improvement, with solid knowledge of HACCP, GMP, and auditing practices. Her roles also included working with skincare product manufacturers. Tanya demonstrated success in resolving non-conformances, assessing products and processes, and implementing effective corrective measures.

Industry Background: Events, Hospitality, Biochemical Engineering

Core Competencies and Strengths: Tanya sees herself as a responsible, proactive and dedicated team player with strong organisational and customer service skills. She was able to lean into her calm nature within the high-stress nature of working in the events industry. Tanya has a Bachelor of Biochemical Engineering, Master's Degree in Sensory Analysis and Consumer Science, Diploma of Project Management, and an Advanced Diploma of Program Management.

Location: Collaroy

Salary: $32-38/hour

Jill

Sector: Admin/Customer Service

Title: Medical Devices and Pharma - Senior Customer Service/Executive

Skills: SAP User, Excel Super User, people management and positive leadership skills, He is a problem solver, hands on operational ability with a team building mindset

Experience: Paul says he is a communicator and this has provided him with successful people leadership ability.  He has a proactive approach and understands that premium customer service is key to a successful business.  He is a team player and works well within a leadership team capacity.  He is flexible and patient but likes to focus on getting the best out of others as well as implementing processes and procedures around efficiencies.

Salary: $120,000 per annum

Location: Frenchs Forest

Employment Type: Permanent

Availability: Four weeks

Culture fit: Paul presents as a professional with high energy and a strong focus and empathy for people management but demonstrated an experienced capacity for business acumen and positive cultural transition.  He is easy to chat to and engages very quickly.  His interpersonal style relaxed but enthusiastic about new emerging business and innovation.

ID number: 115233