Medical/Pharma Professionals
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Medical/Pharma Professionals
Judy
Sector: Medical/Pharma, Sales/Marketing, Technical
Personal Impression: Judy was early for her interview. She was engaging and personable throughout the meeting. She presents as a strong professional and expressed her passion for solution selling, demonstrating integrity throughout, whilst identifying that her passion is anything technical.
Job Skills and Experience: Judy’s most recent role for the past two years has been supporting a new start-up business delivering e-waste recycling and secure data erasure for commercial organisations. She was responsible for customer service in relation to logistics for collections and ensuring she had the full specifications for the assets being collected. She coordinated all data management and collated inventory for availability and for re-allocation of products to be repurposed, and worked with the Warehouse facility ensuring numbers on parts and whole units availability. Judy also supported the owner with Corporate Speaking events, both nationally and internationally. She also managed the relationships with their charitable organisations, again ensuring that donated units could be repurposed and taken directly to the Charity once they had been securely data wiped, cleaned and loaded with any new software appropriate for the Charity. Judy really enjoyed the start-up operation and felt her background and commercial knowledge supported them to get processes and procedures in place that would support the business further down the line. She particularly enjoyed the customer relationships and collaborative partnerships and the feeling of working for an organisation with a “feel good” purpose. Judy’s career background has really been across marketing and selling advertising space across targeted publications, having developed the first Ageing Agenda Magazine specialising in Aged Care and Retirement facilities and needs.
Industry Background: Advertising, Publications Promotion, Subscription Networks, Marketing, Travel and Hospitality.
Core Competencies and Strengths: Judy is a business development, relationship builder natural. She understands that the numbers on activity are key to delivering results. She is tenacious and loves identifying pain points for the customers, enabling her to sell the right solution. She has an analytical mind and thrives in a creative environment that gives her autonomy and the opportunity to learn new things. She is team-oriented and likes to be collaborative in her approach, particularly around discussing new ideas and ROI strategies. She is technically savvy and a researcher, and knows she is best placed to sell a solution if she has all the information. She is a self-driven absorber of education with a passion for emerging industries and new concepts.
Location: Newport
Salary: $90,000
Employment Type: Permanent, Contract, Full Time
Availability: 2 weeks (negotiable)
ID number: 88844
Tanya
Sector: Admin/Customer Service, Medical/Pharma
Personal Impression: Tanya has a very pleasant, amicable nature. She was well spoken and warmed up quickly during our conversation.
Job Skills and Experience: Tanya started her current casual role as an Event Attendant, operating ticket redemption scanners, providing visitor assistance with registration kiosks, monitoring and resolving issues with exhibitor lead scanners. After 6 months, Tanya was promoted to Event Manager, with her responsibilities including leading the onsite team of between 2-20 team members, onboarding and briefing them for each event, delegating tasks and ensuring their wellbeing. She managed the onsite event, ensuring events are delivered in accordance with the customer’s agreement and providing high standards of customer service. The role includes managing the registration process, entry and session scanners, ticket sales, technical and event-related support, queue management and lead scanner support. Events have ranged from large-scaled events such as IMARC and SXSW across ICC and Olympic Park, but also smaller events such as Baby expos. In her previous roles in Brazil, Tanya worked in the food science industry, showcasing her experience in R&D, sensory evaluation, and product development. Her roles as Sensory Researcher and Food Technologist highlighted her proficiency in quality control, regulatory compliance, and process improvement, with solid knowledge of HACCP, GMP, and auditing practices. Her roles also included working with skincare product manufacturers. Tanya demonstrated success in resolving non-conformances, assessing products and processes, and implementing effective corrective measures.
Industry Background: Events, Hospitality, Biochemical Engineering
Core Competencies and Strengths: Tanya sees herself as a responsible, proactive and dedicated team player with strong organisational and customer service skills. She was able to lean into her calm nature within the high-stress nature of working in the events industry. Tanya has a Bachelor of Biochemical Engineering, Master’s Degree in Sensory Analysis and Consumer Science, Diploma of Project Management, and an Advanced Diploma of Program Management.
Location: Collaroy
Salary: $32-38/hour
Employment Type: Temporary, Permanent, Contract, Part Time
Availability: 1 week
ID number: 130244
Marley
Sector: Admin/Customer Service, Medical/Pharma
Personal Impression: Marley is friendly, upbeat and bubbly. She comes across with a resourceful nature and has a “can-do” attitude, she has a straightforward approach and is results-focused.
Job Skills and Experience: Marley comes with a wealth of experience in Supply Chain, Customer Service, and Administration, having worked with leading companies in the medical device industry. In her recent role as a Customer Service and Allocation Specialist in the Mining industry, her role includes order investigation, as most orders are project-based, the role includes parts allocations, with thousands of parts, ensuring all are allocated correctly. Her role also includes case resolution and allocations, managing the inbox of over 200 emails a day, her role also includes supporting the customer service manager in special projects and reporting on current cases. Prior to this, her role working in the medical device industry included raising complex orders and being the point of contact for clients and suppliers. She has also won multiple awards, such as the Medical Spirit Award and the Team Player Award, showcasing her dedication to teamwork and operational excellence.
Industry Background: Medical, Mining
Core Competencies and Strengths: Marley is a determined professional; she enjoys ensuring smooth operations, focusing on customer service and assisting the business growth. She considers herself to have strong stakeholder management skills, has a solution-empathetic customer approach, is proactive, always looking at the big picture and is resourceful. She has strong computer skills including using Salesforce, Great Plains, SAP.
Location: Frenchs Forest
Salary: $85,000
Employment Type: Permanent, Full Time
Availability: 2-4 weeks
ID number: 80489
Veronica
Sector: Warehouse, Beauty/Locks/Med/Pharma
Personal Impression: Veronica is well presented, friendly and hardworking; she has a focused approach with a high work ethic.
Job Skills and Experience: Veronica is an experienced manufacturing and operations professional with a strong background in process work, pick packing, and machine operation. She has worked extensively across the medical, beauty, and food production industries, consistently meeting strict quality, hygiene, and productivity standards. Her most recent role included following strict packing instructions, ensuring quality standards were adhered to, ensuring correct labelling and quantity on all products and boxes for the beauty industry. She also had to ensure she met daily packing targets, being timed for her work. Prior to this, her role included packing and assembling locks; she was also cross-trained across all three sections of the warehouse. Her role prior, where she worked for over 9 years, included assembly and packing of custom surgical procedure packs while ensuring strict hygiene standards. She also has experience as a machine operator in the pharma industry with sealing packs consistently delivering high-quality output.
Industry Background: Beauty, Medical, Pharma and Manufacturing
Core Competencies and Strengths: Veronica considers herself to be reliable, trustworthy and can work well under pressure. She has strong attention to detail, a positive work ethic, and the ability to work autonomously. She holds a Certificate III in Goods Manufacturing Practice.
Location: Freshwater
Salary: $30 per hour
Employment Type: Temporary, Permanent, Contract, Full Time or Part Time
Availability: Immediate
ID number: 129862
Lola
Sector: Account Management – Admin/CS – Pharma
Personal Impression: Lola is bubbly, warm and engaging. She has a professional approach with an empathetic nature, and is very customer-focused with a real “can-do” results-driven outlook.
Job Skills and Experience: Lola is an experienced and versatile professional with a strong background across various industries. She is skilled in sales, account management, and project management. Lola is adept at coordinating complex projects, streamlining processes, and supporting high-profile clients in fast-paced industries. In her current role she is servicing and delivering end-to-end project coordination for 5,000 major beauty and retail brands across Australia. Her role includes rollout of in-store merchandising stands up to 130 in a large campaign, from scheduling and keeping to tight deadlines, ensuring all key stakeholders are kept up to date, to working with merchandisers to complete the after-install to complete the job. During her time in this role, Lola has brought in efficiencies to streamline the process. Prior to this role, she was a Program Manager for a patient program. Her role included assisting and uploading all the documentation needed for the program, facilitating the dashboard for ease of use, liaising with IT and then providing customer service to users. Prior to this, her role included supporting over 70 Sales representatives, ensuring smooth day-to-day operations. This role also required having a strong understanding of regulatory requirements. She supported stock management, providing sales data and identifying performance trends to assist with upselling and cross-selling.
Industry Background: Corporate Health, Mining & Construction, Pharmaceuticals, and Digital Media
Core Competencies and Strengths: Lola has strong stakeholder management skills, building trust with key listening skills. She has proven strengths in interpersonal communication, client service and team collaboration. Lola has a positive approach with excellent troubleshooting skills and enjoys bringing system improvements. She has strong computer skills including using various CRM’s including Dynamics 365, and she has completed the Medicines of Australia – code of conduct.
Location: Dee Why
Salary: $90,000 – $95,000
Employment Type: Temporary, Permanent, Contract, Full Time or Part Time
Availability: 4 weeks’ notice
ID number: 91109
Jill
Sector: Admin/Customer Service
Personal Impression: Jill is a warm, professional, friendly, and highly capable candidate who combines her healthcare background with strong customer service and administrative skills. She comes across as articulate, personable, and genuinely motivated to contribute to a team environment.
Job Skills and Experience: Jill is a qualified Dietitian and Nutritionist with over ten years of experience across hospital, clinical, education, and customer-focused environments. She holds a Bachelor of Nutrition and Dietetics from the Federal University of Goias (Brazil), a Clinical Nutrition specialisation from the Clinical Hospital of Goiania, and a further specialisation in Digital Health. Her background has given her a strong understanding of the healthcare sector, patient needs, and the sensitive nature of medical work. Most recently, Jessica has built her career in customer service roles where she has developed excellent communication, administration, and problem-solving skills. Jill is currently working at Eat First, where she manages customer support across phone, email, and live chat, processing orders, entering data, handling escalations, and collaborating with internal teams to deliver efficient solutions. Prior to this, she worked as a Call Centre Assistant at Mater Hospital, where she managed high call volumes, supported patients and clinical staff with meal services in line with dietary requirements, and produced detailed reporting. Earlier in her career, she worked as a Dietitian Consultant at Home Chefs in Brazil, reviewing and categorising menus, providing nutrition support, and contributing to platform innovation. Jill is highly organised, proficient in MS Office and hospital systems, and committed to high ethical standards. She thrives in busy, dynamic environments, has strong interpersonal skills, and is motivated to deliver positive outcomes for both customers and colleagues, with her combination of healthcare knowledge, hospital service experience, and customer service expertise.
Industry Background: Healthcare
Core Competencies and Strengths: Jill has a strong background in healthcare, clinical nutrition, and hospital environments. She has proven customer service expertise with experience in high-volume call centres and client support. Jill is proficient in MS Office, Zendesk, CBORD, and hospital systems and is committed to ethical standards, patient confidentiality, and WHS practices.
Location: Turramurra
Salary: $70,000 – $75,000
Employment Type: Permanent, Full Time
Availability: 2-3 weeks
ID number: 129778
Valerie
Sector: Admin/Customer Service, Compliance
Personal Impression: Valerie is here on a Sponsor Visa 482, which gives her full working rights. Valerie presents as professional, warm, and approachable, with a natural ability to build rapport across diverse settings. She is bright, articulate, and highly adaptable, comfortable switching between technical tasks and client-facing responsibilities. Her friendly and easy-going manner, combined with her strategic and organised approach, makes her a valuable team player who contributes positively to both workplace culture and business outcomes.
Job Skills and Experience: Valerie is an administration and regulatory affairs professional with a strong background in both healthcare administration and pharmaceutical/chemical compliance. With experience across regulatory affairs, medical administration, and customer-facing reception roles, she combines technical knowledge with excellent organisational and communication skills. Proactive, adaptable, and detail-oriented, she is confident working across fast-paced, regulated environments and has a proven ability to manage complex documentation, compliance processes, and client/patient interactions with professionalism.
Industry Background: Life Sciences, Pharmaceutical, Healthcare, and Corporate Services
Core Competencies and Strengths: Valerie is skilled in risk assessments, toxicological reports, product safety, and tracking regulatory submissions. From an administrative and organisational perspective, she has a strong background in managing schedules, patient records, invoicing, billing, and documentation systems. She has advanced proficiency in Microsoft Office, Adobe Acrobat, Copilot, HotDoc, and Best Practice software.
Location: North Manly
Salary: $35 / hour
Employment Type: Temporary, Permanent, Contract, and Full Time
Availability: Immediate
ID number: 129722
Brianna
Title: Sales and Marketing Professional – Medical & Pharma
Skills: Brianna is skilled in Events Management, Organisational skills, Deadline Driven, Attention to Detail, Stakeholder Engagement, implementing strategic plans
Experience: With over 20 years of experience supporting medical device and pharmaceutical sales and marketing teams, Brianna has honed strong skills in Operations, Marketing, and Project Management. Her expertise lies in planning and delivering medical education events and programs, including symposiums, cadaver workshops, conferences, roadshows, and standalone events.
Salary: $100,000 + Super
Location: Balgowlah
Employment Type: Permanent, contracting and temporary roles
Availability: Immediate
Culture fit: Brianna presented well, she is warm and open in her communication style and spoke articulately and professionally about her experiences
ID number: 100235
Theresa
Title: Production Manager
Skills: Strong technical understanding in the medical and pharm industry, with excellent attention to detail, very organised, quick to learn and a passion for continuous learning. Her leadership style is focused on coaching and mentoring the team to reach the company outcomes. With a Bachelor of Science in Biomedical Engineering and currently completed a MBA (expected March 2025), has strong computer skills including SAP, Advance Excel, Certified Lean Six Sigma Practitioner (Green Belt) and Graduate of the Evolve2 Leadership program and Future Women Platinum+ Emerging Leaders Program, ambitious and looking for career development.
Experience: Over a decade of experience managing complex engineering projects within the medical device industry. Proven track record of leading cross-functional teams, with currently 9 direct reports and delivering projects on time and within budget. Her initial role was in product development and process improvement, ensuring compliance with regulatory standards. Her role then evolved to managing the full production lifecycle for multiple product variants this included maintaining annual production budgets, optimising resource allocation for cost savings. Part of this role was also to led product and process change projects, improving operational metrics and reducing downtime, achieving significant cost savings through lean methodologies. She also has a strong understanding of TGA and ISO1345.
Salary: $160,000 + Super
Location: North Shore
Employment Type: Permanent
Availability: 2 weeks notice period
Culture fit: Theresa is driven and self motivated, she has a calm and confident nature.
ID number: 127543
Kate
Title: Business Development – Medical Product Specialist
Skills: Medical, Business Development, Product Management, Sales, Marketing, Imaging,Healthcare, Patient Advocate, Women’s Health, Infection Prevention, Ultrasound UVC HLD, Clinical Event Management, Account Management, Medical Devices, Product Launch,Relationship Building, Communication & Collaboration
Experience: Extensive experience in project management, overseeing multiple projects from inception to completion. Proven track record in team leadership and collaboration, effectively managing cross-functional teams. Strong skills in budget management and resource allocation, optimising project delivery within financial constraints. Expertise in risk assessment and mitigation strategies, ensuring project compliance and safety standards. Excellent communication and interpersonal skills, facilitating stakeholder engagement and client relations. Proficient in project management software and tools, enhancing productivity and efficiency. Bachelor’s degree in business administration, providing a solid foundation in management principles. Relevant certifications in project management, showcasing commitment to professional development and industry standards.
Salary: $130,000 per annum
Location: Newport
Employment Type: Permanent and contracting roles
Availability: Two weeks
Culture fit: Kate is articulate, switched on, a dynamic and outgoing individual. She is dedicated and a passionate advocate for better patient and healthcare outcomes.
ID number: 127418
Paul
Title: Medical Devices and Pharma – Senior Customer Service/Executive
Skills: SAP User, Excel Super User, people management and positive leadership skills, He is a problem solver, hands on operational ability with a team building mindset
Experience: Paul says he is a communicator and this has provided him with successful people leadership ability. He has a proactive approach and understands that premium customer service is key to a successful business. He is a team player and works well within a leadership team capacity. He is flexible and patient but likes to focus on getting the best out of others as well as implementing processes and procedures around efficiencies.
Salary: $120,000 per annum
Location: Frenchs Forest
Employment Type: Permanent
Availability: Four weeks
Culture fit: Paul presents as a professional with high energy and a strong focus and empathy for people management but demonstrated an experienced capacity for business acumen and positive cultural transition. He is easy to chat to and engages very quickly. His interpersonal style relaxed but enthusiastic about new emerging business and innovation.
ID number: 115233
Monica
Title: Operations Manager – Medical Devices
Skills: Leadership, Team management, Organisational Operations, Customer Experience
Experience: Monica is an experienced Operational Leader within Medical Devices with a background in customer service management and strengths in process development, technology integration and hands-on business support
Salary: $120,000 plus super (Mid-point depending on level)
Location: Northern Beaches/North Shore
Employment Type: Permanent
Availability: Immediately
Culture fit: Monica is looking for a change of pace leading back into customer service or operations management.
ID number: 82059
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